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Program constantly closing

Pawel
2021-07-13
2021-08-26
  • Pawel

    Pawel - 2021-07-13

    Hi, I have a problem with batch converting files. FFmpeg Batch Converter constantly closes without any error during converting files with parameters "-c copy -an". How to fix it?

     
  • Abel

    Abel - 2021-07-14

    Hi, with so little information I can't help much.

     
  • Pawel

    Pawel - 2021-07-15

    What additional information can I include for assistance?

     
  • Abel

    Abel - 2021-07-15

    What type of files are you converting, or some samples to test.

     
  • Pawel

    Pawel - 2021-07-15

    Files straight from my camera - Sony A7iii. Here is the screenshot from MediaInfo:

     

    Last edit: Pawel 2021-07-15
  • Abel

    Abel - 2021-07-16

    I have tested with a couple of 4K files with -c copy -an to mp4, but no issue found.
    Are files locked? Have you tried running application as admin?

    Format : MXF
    Format version : 1.3
    Format profile : OP-1a
    Format settings : Closed / Complete
    File size : 1.07 GiB
    Duration : 17 s 720 ms
    Overall bit rate : 519 Mb/s
    Encoded date : 2021-01-24 15:50:43.000
    Writing application : Sony Mem 2.00

    Video
    ID : 2
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High 4:2:2 Intra@L5.2
    Format settings, CABAC : No
    Format settings, GOP : N=1
    Format settings, wrapping mode : Frame
    Codec ID : 0D01030102106001-0401020201323001
    Duration : 17 s 720 ms
    Bit rate : 510 Mb/s
    Maximum bit rate : 500 Mb/s
    Width : 4 096 pixels
    Height : 2 160 pixels
    Display aspect ratio : 1.896
    Frame rate : 50.000 FPS
    Standard : Component
    Color space : YUV
    Chroma subsampling : 4:2:2
    Bit depth : 10 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 1.152
    Stream size : 1.05 GiB (98%)
    Color range : Limited
    colour_range_Original : Full
    Color primaries : BT.709
    Transfer characteristics : BT.601
    Matrix coefficients : BT.709

    Audio #1
    ID : 3
    Format : PCM
    Format settings : Little
    Format settings, wrapping mode : Frame (AES)
    Codec ID : 0D01030102060300-0402020101000000
    Duration : 17 s 720 ms
    Bit rate mode : Constant
    Bit rate : 1 152 kb/s
    Channel(s) : 1 channel
    Sampling rate : 48.0 kHz
    Frame rate : 50.000 FPS (960 SPF)
    Bit depth : 24 bits
    Stream size : 2.43 MiB (0%)
    Locked : Yes

     
  • Pawel

    Pawel - 2021-07-16

    No, files aren't locked. The app sometimes crashes after 1-2 converted files and sometimes after 20 or more, there is no rule for that. One important thing that I forgot to mention is that all clips are located on mapped network drive and I don't cache them to temp folder.
    I will check if running as admin solves the problem.

     
  • Pawel

    Pawel - 2021-07-16

    When I run as admin, I can't add files from mapped network drive.

     
  • Abel

    Abel - 2021-07-16

    I see, if network unstability causes the problem, probably only file caching would help, slower but
    more reliable.

    Anway, you may play with the timeout parameter, for example:
    -timeout 10000
    and check if that helps.

     
  • Pawel

    Pawel - 2021-07-28

    Adding this parameter didn't help in any way. Network connection is stable, I am connecting to my NAS server, on which I work almost all the time with large video files and photos.

     
  • Pawel

    Pawel - 2021-07-28

    I have downloaded older version 2.3.5 and so far it's working properly without any crashes.

     
  • Abel

    Abel - 2021-07-28

    Oh, It's a pity I can't reproduce the issue. Have you tried by chance to use latest version 2.4.1 with ffmpeg version installed by 2.3.5?

     
  • Pawel

    Pawel - 2021-08-26

    Latest version 2.5.0 works without any problem with ffmpeg version from 2.3.5

     

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