Re: [FFADO-user] [I'm a user and need support] QJACKCTL not showing interface options

[Jonathan W. <jw...@ju...>]

Hi Marc

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On Wed, Mar 22, 2017 at 09:59:42AM -0700, mca...@st... wrote:
> I am a new Linux user.  I have installed Ubuntu 16:04LTS many times on my
> system hoping to get my Edirol FA-66 to work.   When I open QJACKCTL in
> setup, I do not get a option for interface selection.    I tried installing
> Ubuntu Studio yet with same problem arising - no interface selection.

What interface options do you see in qjackctl?  The FA-66 will not be
mentioned by name.  Instead you will want to select the "firewire" option.

> I tried install the 32 bit version of Ubuntu - same problem.

Whether you run 32-bit or 64-bit won't matter.  The jackd/ffado software
combination works fine on both.

> I tried install ffado (with my limited Linux knowledge) yet it did not seem
> to rectify my problem.

Ubuntu Studio is probably the best distribution to use when getting started
with audio and video tasks under Linux since it comes with most things
configured and ready to use.  It includes ffado so you would have no need to
install it yourself.

I am not sure whether plain Ubuntu installs ffado by default.  I suspect it
does not, in which case you need to use the Ubuntu package manager to
install it for you.  This is not a difficult task, in and of itself, but
there would be other adjustments you'll need to do down the track to obtain
a smoothly running system.  As a result, of the distributions mentioned
above I would suggest running with Ubuntu Studio.

> I have tried another distro of Linux for audio - but cannot see the Edirol
> FA-66.

There are other audio-focused distros around besides Ubuntu Studio and these
should be equally suitable.

> I am not sure if this is a firewire issue however any assistance would be
> greatly appreciated.

In the first instance the problem may be a case of looking for "FA-66" in
qjackctl rather than "firewire".  Look into this and see if that is your
issue.

Failing that we can do some simple diagnostics on your system.  With the
FA-66 plugged in to the firewire bus and turned on, run

  ffado-diag

and post the results.  This will give us an overview of how your system is
set up, and will also allow us to confirm that your FA-66 is visible to the
system.  We can then take things from there.

Regards
  jonathan