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#37 Cannot import notebook, keeps throwing error about COM component instance creation

New
nobody
None
Medium
Defect
2014-08-12
2014-08-07
Anonymous
No

Originally created by: drenc... (code.google.com)@gmail.com

What steps will reproduce the problem?
1.Open Evernote2Onenote
2.Pick a notebook
3.Select the Import button

What is the expected output? What do you see instead?

I expected for a progress bar to fill, but instead it waits a moment then gives the error log that I've attached ("Creating an instance of the COM component with CLSID...")

What version of the product are you using? On what operating system?
1.1.2.165

Please provide any additional information below.
Please see the attached file

1 Attachments

Discussion

  • Anonymous

    Anonymous - 2014-08-07

    Originally posted by: drenc... (code.google.com)@gmail.com

    I apologize, I forgot to include that I'm running this on Windows 7 Professional SP1, 32-bit with OneNote 2013 and Evernote 5.4.1.3962. Note also that I upgraded from OneNote 2010 to 2013 right before attempting to use Evernote2Onenote, and I restarted the computer after installation and before running this app.

     
  • Anonymous

    Anonymous - 2014-08-07

    Originally posted by: tortoisesvn

    Read the error message:

    "... failed due to the following error: 8007000e Not enough storage is available to complete this operation. (Exception from HRESULT: 0x8007000E (E_OUTOFMEMORY))."

    E2O tried to create a Onenote object (i.e. start an instance of Onenote for scripting) and that failed due to not enough memory available.

    There's two possible options:
    1: you really have not enough memory in your computer. Then close other apps and try again, or get a better computer
    2: your upgrade to OneNote2013 was not fully successful and the installation is corrupted. Here maybe only a reinstall will help.

     
  • Anonymous

    Anonymous - 2014-08-08

    Originally posted by: JohnnyIc... (code.google.com)@gmail.com

    Help please. Issue:

    Installed OneNote 2013, and ran Evernote2OneNote. I could see notebooks processed but could not find them in OneNote 2013 (or OneNote 2010). I then uninstalled OneNote 2010 it to make sure 2013 would be the default. Rebooted and ran Evernote2OneNote. Now I get an error message beginning "Could not create the target notebook in OneNote!", attached.  Evernote2OneNote 1.1.2.165; Evernote 5.5.3.4236; Windows 7 Professional 64-bit.  Thanks for your help.

     
  • Anonymous

    Anonymous - 2014-08-09

    Originally posted by: tortoisesvn

    reinstall Onenote2013 again: the error message tells you that a COM interface is not registered, and Onenote should register that during installation.

     
  • Anonymous

    Anonymous - 2014-08-12

    Originally posted by: drenc... (code.google.com)@gmail.com

    Hi everyone,

    I want to thank you all for your assistance. I tried to provide as much physical memory as I could (the OS is 32-bit, so I couldn't go above 3 GB) by keeping all applications but OneNote from launching on startup and by keeping as many services from starting as possible upon reboot, but unfortunately it still didn't work then. I also fully uninstalled Office 2013 and then fully uninstalled Office 2010. I then re-installed a fresh copy of Office 2013 but still there was no success (with the system still having minimal items starting at startup).

    Since this is a machine I'm preparing to give to a colleague of mine, I went ahead and re-formatted (something I was intending to do anyhow) and then did a fresh install of Evernote and OneNote 2013, complete with any updates. I was finally successful in getting Evernote2Onenote to work then. I don't know what the hangup was, and I know telling you that I reformatted doesn't really help, but I thought you'd like to know anyhow.

     

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