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To install this program, all PHP files must be moved into a folder
in your webroot; I like to use etic/
ex. /var/www/etic/

Create an empty mysql database named "etic" and import the etic_db_setup.sql
into the empty database.
ex. mysql -u root -p etic < etic_db_setup.sql

Browse to the appropriate URL on the server and you should see a login screen.
Log into the admin system, with the username "admin" and password "password".
Change the password using the "User Edit" menu option, and the reset password
button after placing a checkmark next to admin.

Currently there is no difference between admin and ticketing systems other
than the menu options you're given, its easy to implement security based on
the mysystem session variable that is set, but in my current environment, all
users are admins so I haven't implemented this.

Viewed best in FireFox, IE implements divs differently and they wont snap
together like they should.