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Thunderbird hangs at: Status: Creating mail message...

Tranas
2017-12-29
2018-01-09
  • Tranas

    Tranas - 2017-12-29

    You can then cancel - but the send button is no longer active
    You can then save it as a draft
    Select Edit
    Then press send again.
    Most of the time, it sends.
    if not
    wash, rinse, repeat ~ until it does

    running Enigmail 2.0a1pre
    Thunderbird 52.5.0
    this problem has been around quite some time
    it's getting downright annoying.
    Fix or workaround appreciated
    TIA

     
    • Tranas

      Tranas - 2017-12-29

      The folks at this link see the same issue - obviously Enigmail...
      [https://askubuntu.com/questions/918117/thunderbird-stuck-with-status-creating-mail-message]

       
  • Patrick Brunschwig

    First of all, how old is your 2.0a1pre version and which version of GnuPG do you use?

    In general, there are quite a number of possible reasons for this.
    - Did you ever try the workaround suggested in Answer 5 (from askubuntu)?
    - When it happens, do you see an exception in the Thunderbird Error console?

     

    Last edit: Patrick Brunschwig 2017-12-30
  • Tranas

    Tranas - 2017-12-31

    First of all, how old is your 2.0a1pre version and which version of GnuPG do you use?

    On the Win7 machine:

    enigmail-nightly-2.0a1pre-all.xpi downloaded on 2016-09-24
    have no idea how old that would be.
    installed to solve (it did) an issue Enigmail had with keys in Thunderbird

    gnupg-w32-2.1.15_20160818
    possibly "Many other bug fixes" in later versions fixed this issue?
    nothing otherwise specifically noted in the change log.
    ability to send a draft seems to indicate it's not a GnuPG issue?
    nor is the issue consistently repeatable.

    In general, there are quite a number of possible reasons for this.
    - Did you ever try the workaround suggested in Answer 5 (from askubuntu)?

    No. I use Win7 and Win10. I was pointing out that Ubuntu users had the same issue.

    Also, that seems to be a work around for a possible gpg problem. Nor am discounting TB as the source of the issue as based on my Enigmail and GnuPG installation, the issue may correlate with TB updates - both for Win and Ubuntu. For me, the issue began this year - just not sure when.

    • When it happens, do you see an exception in the Thunderbird Error console?

    have no clue how to get to such. This an addon?
    Find no 'Error console' in TB Troubleshooting

    a final observation fwiw ~
    We use PasswordSafe to store passwords. There may be a correlation with the safe automatically closing after a specified time-out. The private key is then no longer in memory - has to be re-accessed.
    The send hang seems to appear more often after the timeout expires (the password is no longer available to Enigmail) - however, the draft-send workaround still works.

     
  • Patrick Brunschwig

    Your Enigmail version is very old, and the problem you described has most likely been fixed since then. I definitely recommend that you install a newer version of Enigmail, and I'd stronly suggest that you use version 1.9.9 (i.e. an official release, and not a snapshot of the current development).

    I would also highly recommend to use a newer version of GnuPG; version 2.1.x were beta versions that have known issues. I'd go for gpg4win.org.

    The Error Console can be found in menu Tools > Developer Tools > Error Console.

     
  • Tranas

    Tranas - 2017-12-31

    Now running Enigmail version 1.9.9 (20171210-1358)
    and
    gnupg-w32-2.2.4_20171220

    Four rows in error console
    all related to BirdieSync.

    I will post if this resolves the issues I am having.

    Appreciate the assistance.

     
  • Tranas

    Tranas - 2018-01-09

    Can confirm the issue is resolved.

     

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