[Egonet-users] EgoNet Error - Help

[Amber W. <Amb...@as...>]

Hi all, 

Our field researchers just had an odd error in egonet...we are hoping someone can help us out. 

Here's what happened:

It looks like Egonet is stalled in the last screen (after completing the interview). It says: "How well do $$1 and $$2 know each other?"

When we try to select an answer as if we know to whom $$1 refers, we cannot move forward. We select 'study complete' and it just sits there. We can scroll backwards to the previous question. 

Is there a way to save the data from this point?? We don't want to shut it down and lose the social networks interview entirely. I enclose the interviewer's original email about the issue just in case there is some important clue there.

Thanks!
Amber

 
 ________________________________
> 
> Sent: Mon 8/10/2009 5:41 PM
> Subject: SocialNetwork Error
> 
> Social Network Error:During the social networks during an interview today there was an error. In the first section of the social networks, it asks questions that were specific to each one of the individuals. When the last person was promted it stated "These questions are about and a black after. Also the section were it asks how well do "andrew and jose know each other" there were questions that looked like this "How well do $$1 and $$@ know eachother. This occured in each series . In the end of the social networks the final screen sais 100% study complete. after clicking the study ccomplete button the interview stays open. I have the computer on with this screen open, i will keep it til needed. 
>