[ebxmlms-general] Again, unreliable execution of message handlers.

[Steven H. <sh...@te...>]

About a week ago, we had another incident of message handler not executing
on message arrival.

In this case however, it wasn't a complete failure, instead, it seemed to
take about 10 minutes between hermes receiving the file and the message
handler picking it up.

Normal behaviour has this occuring within a few seconds, however, in this
case, about 10 minute passed before the handler fired.   Our messages are
time sensitive, so this pushed the response time window outside of normal
and raised an error with our customer.

There are no log files indications of a reason for a delay,  the message
handler usually fires off within a few seconds of the message arriving.

I realise this is a little vague, but I'm wondering if anybody else has had
this experience or observed this behaviour?