Known_Issues

The following are a list of known issues with DPR software.

• Failure opening normalised office documents using LibreOffice at QA step in PF stage.
  • DPR Version
  • Area/Action
  • Description
  • Workarounds

Failure opening normalised office documents using LibreOffice at QA step in PF stage.

DPR Version

6.0.x

Area/Action

DPR - PF facility, QA step.

Description

Clicking on the Show in LibreOffice.org button on the viewer does not respond.

The cause if LibreOffice running in headless mode during normalisation step.

DPR uses LibreOffice to normalise office documents (such as Microsoft Word). To do this, DPR launches LibreOffice in headless mode.

Workarounds

Manually end the soffice.bin process before opening normalised file in the viewer.