#3 The feeds data could not be loaded

[Anonymous]

every time I try to add any feed url I get this message :
The feeds data could not be loaded: XML_Parser: invalid document end at XML input line 1:1
I am using dotproject behind ISA server

[Nobody/Anonymous]

Logged In: NO

Same error, but with direct connection to dotProject (no ISA server)
Any idee ?

[Benedikt Hallinger]

Logged In: YES
user_id=1646909
Originator: NO

Hello, sorry for the long lasting answer - i didn't got notified about it :/

Maybe the network setup is your problem.
The host running dotProject needs HTTP/HTTPS-Access to the feed hoting web server. It is not sufficient that you have access to that feed server.

Please check, if the DP server has proper access to the feed server.

[Benedikt Hallinger]

I can only repeat what i said. The error message comes from the PEAR XML_Parser module that tells you that it could not load the feed or that the feed is corrupt (wich it is of course if its not available). since you cannot add any feed means that you have some connection issues to the outside world.

Please check, if the DP server has proper access to the feed server. This means, that the user running the webserver application is permitted to load the feeds URL.
He may be prevented from this by some firewall (on the host itself or at the network) or network configuration.
Just because you can load the feed at your PC does not mean that the server also is allowed to do so.

I will close this ticket now because i cannot reproduce the problem here. In fact, this is most probably no dpnews problem.

[Benedikt Hallinger]

> Please check, if the DP server has proper access to the feed server.

You could try the following:
- log into the dotProject server (ssh or something)
- open a console there
- try a telnet to the webserver providing the feed
- if the telnet works there is most probably a issue in PEAR XML_Parser