Re: [Devil-linux-develop] Closing Mantis issues.

[Heiko Z. <he...@zu...>]

> -----Original Message-----
> From: Bruce Smith [mailto:bw...@re...]
> Sent: Thursday, November 05, 2009 4:15 PM
> To: dev...@li...
> Subject: Re: [Devil-linux-develop] Closing Mantis issues.
> 
> >> After fixing a problem, what is the correct way to update Mantis?
> >>
> >> I see two possible options.  Change it to "closed" or "resolved"?
> >> I'm not sure I understand the difference (and have been using
> closed).
> >>
> >> >From the stats, there are a number of both "closed" & "resolved"
> >> issues, so I may not be the only one who's not sure.
> >
> > Not sure if I remember right, but I think this is what Serge
> suggested (and
> > I agreed):
> > Set issue to 'resolved" once you think it's fixed, then 'close' it
> once the
> > user confirms that it's fixed.
> >
> > Now that I think of it, this really depends on the user getting back
> to
> > us....
> > We could just 'close' them, it is pretty simple in Mantis to reopen
> the
> > issue. This would keep things quite a bit cleaner.
> >
> > Thoughts?
> 
> I'm fine with just closing them.
> 
> I guess we could use "resolved" if there is some doubt about the fix
> and user confirmation is wanted.

Yeah let's do that, that's going to be a lot cleaner then.

Heiko