[ddccontrol-users] ViewSonic xg2402 says it's supported?

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Primary monitor is a 2013 razer blade 14" laptop, secondary monitor is ViewSonic XG2402, I am connected to it via the HDMI port on the laptop, to the HDMI 1 input on the monitor, which has HDMI 1, HDMI 2, and DisplayPort options. There is a DDC/CI option in the monitor settings, which I have set to On.

This is the outcome of the command that I was asked to send:

ddccontrol version 0.4.4
Copyright 2004-2005 Oleg I. Vdovikin (ol...@cs...)
Copyright 2004-2006 Nicolas Boichat (ni...@bo...)
This program comes with ABSOLUTELY NO WARRANTY.
You may redistribute copies of this program under the terms of the GNU General Public License.

Probing for available monitors...I/O warning : failed to load external entity "/usr/share/ddccontrol-db/monitor/AUO103E.xml"
Document not parsed successfully.
...I/O warning : failed to load external entity "/usr/share/ddccontrol-db/monitor/VSC1B35.xml"
Document not parsed successfully.
.....
Detected monitors :
- Device: dev:/dev/i2c-7
DDC/CI supported: No
Monitor Name: VESA standard monitor
Input type: Digital
- Device: dev:/dev/i2c-4
DDC/CI supported: Yes
Monitor Name: VESA standard monitor
Input type: Digital
(Automatically selected)
Reading EDID and initializing DDC/CI at bus dev:/dev/i2c-4...
I/O warning : failed to load external entity "/usr/share/ddccontrol-db/monitor/VSC1B35.xml"
Document not parsed successfully.

EDID readings:
Plug and Play ID: VSC1B35 [VESA standard monitor]
Input type: Digital
=============================== WARNING ===============================
There is no support for your monitor in the database, but ddccontrol is
using a basic generic profile. Many controls will not be supported, and
some controls may not work as expected.
Please update ddccontrol-db, or, if you are already using the latest
version, please send the output of the following command to
ddc...@li...:

LANG= LC_ALL= ddccontrol -p -c -d

Thank you.
=============================== WARNING ===============================

Capabilities:
Raw output: (prot(monitor)type(LCD)model(RTK)cmds(01 02 03 07 0C E3 F3)vcp(02 04 05 08 0B 0C 10 12 14(01 04 05 06 08 0B) 16 18 1A 52 60(0F 11 12) 62 87 8D AC AE B2 B6 C6 C8 CA CC(01 02 03 04 05 06 07 09 0A 0B 0C 0D 12 16) D6(01 04 05) DF E0 E1 E2 E3 E4 E5 E7 E8 E9 EA EB EC ED FD FF)mswhql(1)asset_eep(40)mccs_ver(2.2))
Parsed output:
VCP: 02 04 05 08 0b 0c 10 12 14 16 18 1a 52 60 62 87 8d ac ae b2 b6 c6 c8 ca cc d6 df e0 e1 e2 e3 e4 e5 e7 e8 e9 ea eb ec ed fd ff
Type: Unknown

Controls (valid/current/max) [Description - Value name]:
Control 0x02: +/2/2 C [Secondary Degauss]
Control 0x04: +/0/1 C [Restore Factory Defaults]
Control 0x05: +/0/1 C [Restore Brightness and Contrast]
Control 0x06: +/0/1 [???]
Control 0x08: +/0/1 C [Restore Factory Default Color]
Control 0x0b: +/100/0 C [???]
Control 0x0c: +/35/63 C [???]
Control 0x10: +/19/100 C [Brightness]
Control 0x12: +/80/100 C [Contrast]
Control 0x14: +/5/11 C [???]
Control 0x16: +/100/100 C [Red maximum level]
Control 0x18: +/100/100 C [Green maximum level]
Control 0x1a: +/100/100 C [Blue maximum level]
Control 0x20: +/100/100 [???]
Control 0x30: +/100/100 [???]
Control 0x52: +/98/255 C [???]
Control 0x60: +/17/255 C [Input Source Select (Main)]
Control 0x62: +/85/100 C [Audio Speaker Volume Adjust]
Control 0x6c: +/512/100 [???]
Control 0x6e: +/512/100 [???]
Control 0x70: +/512/100 [???]
Control 0x72: +/140/180 [???]
Non-fatal error: Invalid response, magic is 0x09
Invalid response, length is 9, should be 8 at most
Non-fatal error: Invalid response, magic is 0x09
Invalid response, length is 9, should be 8 at most
Non-fatal error: Invalid response, magic is 0x09
Invalid response, length is 9, should be 8 at most
Control 0x86: +/8/8 [???]
Control 0x87: +/75/100 C [???]
Control 0x8d: +/2/2 C [???]
Control 0xaa: +/1/4 [???]
Control 0xac: +/1964/1 C [???]
Control 0xae: +/6000/65535 C [???]
Control 0xb2: +/1/1 C [???]
Control 0xb6: +/3/5 C [???]
Control 0xc0: +/2221/65535 [???]
Control 0xc6: +/255/65535 C [???]
Control 0xc8: +/9/0 C [???]
Control 0xc9: +/514/65535 [???]
Control 0xca: +/2/2 C [???]
Control 0xcc: +/2/22 C [???]
Control 0xd6: +/1/5 C [DPMS Control - On]
Control 0xdf: +/514/65535 C [???]
Control 0xe1: +/8/8 C [Power control]
Control 0xe2: +/2/2 C [???]
Control 0xe3: +/1/3 C [???]
Control 0xe4: +/1/255 C [???]
Control 0xe5: +/1/2 C [???]
Control 0xe6: +/1/0 [???]
Control 0xe7: +/0/100 C [???]
Control 0xe8: +/10/22 C [???]
Control 0xe9: +/5/5 C [???]
Control 0xea: +/0/20 C [???]
Control 0xeb: +/1/3 C [???]
Control 0xec: +/1/3 C [???]
Control 0xed: +/4/6 C [???]
Invalid response, first byte is 0x00, should be 0x6e
00 00 00 00 00 00 00 00 00 00 00 | ...........
Invalid response, first byte is 0x00, should be 0x6e
00 00 00 00 00 00 00 00 00 00 00 | ...........
Invalid response, first byte is 0x00, should be 0x6e
00 00 00 00 00 00 00 00 00 00 00 | ...........

If anyone has any more questions or needs any more info let me know please.

pol...@pr...

thank you