#55 VM Version is dropping online users after a couple of minutes

[Anonymous]

VM Appliance version :- When going to reports to check for online users the online users show just after they have logged in, after a couple of minutes they dissapear.

This does not occur with the standard download version of Daloradius and freeradius, they only dissapear when they log out.

I have tried copying the daloradius and the freeradius config files from my working version to the VM appliance version but is makes no difference, there must be a problem with freeradius code used in the appliance version, I do not know enough about either program to debug.

[Liran Tal]

Is it possible this is somehow caused by your NAS?

[Anonymous]

any solutions to the problem?

[Anonymous]

It's not the NAS . See one of the script in crontab

[Anonymous]

Thanks.

[Philip Wright]

Hi I am experiencing the same issue with the daloradius VM, 10.04 i386 version.

See's the user online for 155 seconds and then the online user vanishes and
I get a stale session notification.

My NAS, an Huawei AR2200 is correctly sending accounting packets, and when the user disconnects, I correctly get a Nas Terminate Request for the stop session, and the Acct Stop time gets correctly update to the correct time.

So my users are online, but reporting as stale sessions...

I have just built daloradius from scratch with debian wheezy, and will be matching the daloradius vm config to see if the issue can be replicated, or if it is a bug with the vm.

radwho and radlast correctly see all online users.

[Liran Tal]

Hey Philip,

Can you provide screenshots of what daloRADIUS is showing when you suspect that there is still a user online, while dalo shows you that there isn't? please also show dumps of radwho and the relevant accounting table dump.

Since dalo simply reads data from the accounting table and has filtering on instances where-as the AcctStopTime is not set to anything (hence user is still online), it doesn't make much sense that it's an actual bug in dalo but possibly accounting table has changed its behavior since last dalo update.

[Philip Wright]

hm,

built a debian wheezy ova by hand, can see online users fine...

So we could either debug an old version of ubuntu or release a new working ova...

[Liran Tal]

I doubt I'll be working on a new VM image upgraded but if you were able to pull this off already I'd be happy to put it in the downloads area to share with the community.

[Liran Tal]

Anyway, it sounds like an issue with FreeRADIUS configuration possibly. As daloRADIUS is really just reading from the database, it could be that some interim account SQL that FR executes upon a packet receive is causing a database change.

[Anonymous]

same problem :(

[Anonymous]

Hi,

I have same problem, when I check on the table radcheck after 2 minute radius will update automatically table radcheck column acctstoptime even the user still login. and thats why you cannot see online user, I still looking which command who trigger to update acctstoptime after 2 minutes.

[Anonymous]

I have the same problem. Any solution?

[Anonymous]

Any news? I have the same problem and Stuck here.

Thanks in advance.

[Anonymous]

Any news? I have the same problem and Stuck here.

Thanks in advance.