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#129 Bogus new circulations

V.2.11.0
open
nobody
8
2021-10-13
2009-08-28
No

So I installed 2.11.2 on our Windows server and got it all configured. I sent my first circulation with one attachment and it seemed to work properly. I then sent a second circulation, but it does not show a station and the days in process is 14484. The attachment is not associated with this circulation, but it is associated with the first circulation! I tried a third circulation and got similar results. The first circulation now has all three attachments associated with it.

Screeshot attached. Looks like I'll need to post a comment with the other screen shot.

Discussion

  • Tom Morrison

    Tom Morrison - 2009-08-28
     
  • Tom Morrison

    Tom Morrison - 2009-08-28
     
  • Tom Morrison

    Tom Morrison - 2009-08-28

    I think I've confirmed what's causing this. I have an account set up for myself with my own email address. This problem seemed to appear after I changed the "admin" email address to be my email address also. I've since change it to a different address and the system seems to operate correctly now. You might want to introduce code to prevent this situation from occurring.

     
  • Tom Morrison

    Tom Morrison - 2009-08-28

    By the way, I guess I didn't mention that the problematic circulations were created under the "admin" account.

     
  • Timo Haberkern

    Timo Haberkern - 2009-08-31

    Did you a clean install or was it an update?

     
  • Timo Haberkern

    Timo Haberkern - 2009-08-31
    • priority: 5 --> 8
     
  • Tom Morrison

    Tom Morrison - 2009-08-31

    This was a clean install -- first installation on this server. I suspect the issue pertains to the same email address being used by two accounts. However, that's just my perception.

     
  • IT Services

    IT Services - 2021-10-13

    Hello all,

    Same issue here.
    CuteFlow 2.12.2
    Windows
    Chrome Browser updated

    Now and then curculations duplicate entries from a previous one. And when there is a lot being entered here, it's worse.

    Last example (classified info hided from the attached pics):

    User works on "Circulation 1".
    Among other, attaches "September Receipts.pdf" and types the Details.
    Only uses screen 1/3 and clicks the [Complete] button.
    Gets E-Mail... proceeds accordingly. All good.

    User works on "Circulation2".
    Nothing from the previous one is on the screen.
    Among other, attaches "211012....pdf", "210910...pdf" and types the Details.
    Only uses screen 1/3 and clicks the [Complete] button.
    Gets the E-Mail with the info as the attached screenschot.

    Issue:
    Circulation 2 keeps the previous data (attachments, details) plus the newly attached files, as if the fields where not refreshed, except for the title.
    Interesting to note the strange characters in the detailed info (not present in "Circulation 1").
    Also, these appear in the main circulations window with:
    Current station = (, )
    Sending date = 01-01-1970
    Days in process = thousands (since sending date until now)

    Workaround/Fix:
    Not known.
    These false circulations have to be corrected like this: delete "Circulation2" and enter the correct data again.

    Any tips/help is mostly appreciated

    Thanks
    Jose Nogueira

     
    • IT Services

      IT Services - 2021-10-13

      Correction:
      CuteFlow 2.11.2

      Sorry

       

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