csipsimple / Tickets / #526 Wizard for scarlet.be

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Anonymous - 2010-12-22

Originally posted by: r3gis... (code.google.com)@gmail.com

Maybe worth to double/triple check the password or the username ;)

(Username must be without the @voip.scarlet.be)

Also if your provider give you a different username / authentication name you should use advanced wizard to be able to fill username and auth name as two different things.

In fact, Forbidden is the reply of the server to csipsimple register and mean clearly that there is something wrong with credentials. Most of the time it's just a mistake in the password, but sometimes it's cause the username is different from the "authentication name".

I've tried to search over the web for where scarlet announce the good settings for their service but no clue. Is there an official tutorial / configuration for this provider?

*Originally posted by:* [r3gis...@gmail.com](http://code.google.com/u/103053537395257486222/) Maybe worth to double/triple check the password or the username ;\) \(Username must be without the @voip.scarlet.be\) Also if your provider give you a different username / authentication name you should use advanced wizard to be able to fill username and auth name as two different things. In fact, Forbidden is the reply of the server to csipsimple register and mean clearly that there is something wrong with credentials. Most of the time it's just a mistake in the password, but sometimes it's cause the username is different from the "authentication name". I've tried to search over the web for where scarlet announce the good settings for their service but no clue. Is there an official tutorial / configuration for this provider?

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Anonymous - 2010-12-22

Originally posted by: tverr... (code.google.com)@gmail.com

Thanks for the prompt reply.
I've tried all the possible combinations between my username, my phone id number in each fields with, unfortunatly, almost for same results.
Unfortunatly, no official tutorial/configuration by the ISP since there's a Bbox-like modem ... we are not supposed to play around.

In 'expert' account config :

Account name: whatever

Account id: DisplayName <sip:USERNAME @ voip.scarlet.be> (no space of course aside @)
when trying to put phone number (e.g. 02xyzmnop @ voip.scarlet.be) instead of username, I have the following "Error while registering - Interval Too Brief")

Registration URI: sip:voip.scarlet.be (even tried by adding the port - 5060)

Realm: *

Username (login): tried both, my ISP username, my phone ID
Data (password): my pwd

Data type: plain pwd

Transport: udp (or auto)

Keep-alive interval: 180 sec

*Originally posted by:* [tverr...@gmail.com](http://code.google.com/u/103762647197731198596/) Thanks for the prompt reply. I've tried all the possible combinations between my username, my phone id number in each fields with, unfortunatly, almost for same results. Unfortunatly, no official tutorial/configuration by the ISP since there's a Bbox-like modem ... we are not supposed to play around. In 'expert' account config : Account name: whatever Account id: DisplayName <sip:USERNAME @ voip.scarlet.be> \(no space of course aside @\) when trying to put phone number \(e.g. 02xyzmnop @ voip.scarlet.be\) instead of username, I have the following "Error while registering - Interval Too Brief"\) Registration URI: sip:voip.scarlet.be \(even tried by adding the port - 5060\) Realm: \* Username \(login\): tried both, my ISP username, my phone ID Data \(password\): my pwd Data type: plain pwd Transport: udp \(or auto\) Keep-alive interval: 180 sec

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Anonymous - 2010-12-22

Originally posted by: r3gis... (code.google.com)@gmail.com

> I have the following "Error while registering - Interval Too Brief")

Excellent ... so it means that you are using the good settings for username !

The only thing to change now is :
Register Timeout : change it to something higher (500 or 1200 or something like that) (if you sent me logs I can give you the exact min value for your provider).

So if you confirm it works (it should), I can create a wizard for this provider so that it will ease things for other users :)

*Originally posted by:* [r3gis...@gmail.com](http://code.google.com/u/103053537395257486222/) > I have the following "Error while registering - Interval Too Brief"\) Excellent ... so it means that you are using the good settings for username \! The only thing to change now is : Register Timeout : change it to something higher \(500 or 1200 or something like that\) \(if you sent me logs I can give you the exact min value for your provider\). So if you confirm it works \(it should\), I can create a wizard for this provider so that it will ease things for other users :\)

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Anonymous - 2010-12-22

Originally posted by: tverr... (code.google.com)@gmail.com

[SOLVED]A billion thanks ... it works !!!
The minimum "Register Timeout value" for this ISP is exactly 30mins = 1800secs (and not 1 second less !!!).
In resumé, the Account ID should be:

displayname <sip:PHONE_NR @ voip.scarlet.be> instead of the "auto by default" USERNAME @ ...
Register timeout (sec): minimum 1800 !!!
That's great. Thanks again ... couldn't have sleep last night but tonight, for sure I'll sleep like a baby.

*Originally posted by:* [tverr...@gmail.com](http://code.google.com/u/103762647197731198596/) \[SOLVED\]A billion thanks ... it works \!\!\! The minimum "Register Timeout value" for this ISP is exactly 30mins = 1800secs \(and not 1 second less \!\!\!\). In resumé, the Account ID should be: displayname <sip:PHONE\_NR @ voip.scarlet.be> instead of the "auto by default" USERNAME @ ... Register timeout \(sec\): minimum 1800 \!\!\! That's great. Thanks again ... couldn't have sleep last night but tonight, for sure I'll sleep like a baby.

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Anonymous - 2010-12-22

Originally posted by: r3gis... (code.google.com)@gmail.com

Ok I'll add a wizard for this provider :)

Will have fields :
Username
Password
Phone number

And will automatically fill
id => <sip:PHONE_NB@voip.scarlet.be>
username => USERNAME
password => PASSWORD
reg timeout => 1800
registrar => sip:voip.scarlet.be
proxy => sip:voip.scarlet.be

I've to find the 48px x 48px icon and I'll do that right now :)

Summary: Wizard for scarlet.be
Status: Started

*Originally posted by:* [r3gis...@gmail.com](http://code.google.com/u/103053537395257486222/) Ok I'll add a wizard for this provider :\) Will have fields : Username Password Phone number And will automatically fill id => <sip:PHONE\_NB@voip.scarlet.be> username => USERNAME password => PASSWORD reg timeout => 1800 registrar => sip:voip.scarlet.be proxy => sip:voip.scarlet.be I've to find the 48px x 48px icon and I'll do that right now :\) **Summary:** Wizard for scarlet.be **Status:** Started

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Anonymous - 2010-12-22

Originally posted by: tverr... (code.google.com)@gmail.com

!!! Proxy server should not be filled in for this provider (leave it blank) !!!
I've just tried and got an error message saying "Error while registering - Not found" !!!
Hope this help.
Regards.

*Originally posted by:* [tverr...@gmail.com](http://code.google.com/u/103762647197731198596/) \!\!\! Proxy server should not be filled in for this provider \(leave it blank\) \!\!\! I've just tried and got an error message saying "Error while registering - Not found" \!\!\! Hope this help. Regards.

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Anonymous - 2010-12-22

Originally posted by: r3gis... (code.google.com)@gmail.com

This issue was closed by revision [r491].

Status: Fixed

Related

Commit: [r491]

*Originally posted by:* [r3gis...@gmail.com](http://code.google.com/u/103053537395257486222/) This issue was closed by revision [r491]. **Status:** Fixed

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Anonymous - 2010-12-22

Originally posted by: r3gis... (code.google.com)@gmail.com

Ah ok, thanks for the info about proxy.

Actually it seems to be almost the same configuration that for freephonie in france :)
They probably use the same server

*Originally posted by:* [r3gis...@gmail.com](http://code.google.com/u/103053537395257486222/) Ah ok, thanks for the info about proxy. Actually it seems to be almost the same configuration that for freephonie in france :\) They probably use the same server

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Anonymous - 2015-01-01

Originally posted by: tverr... (code.google.com)@gmail.com

FYI, Scarlet (Belgian VOIP provider) has switched from SIP to IMS protocol !
Which means that wizard settings (Other country providers) for SCARLET is not valid anymore. To be removed in next release.

Though, I failed to adapt the changes to the IMS.SCARLET.BE and couldn't succeed to connect via CSipSimple. Any advices?

*Originally posted by:* [tverr...@gmail.com](http://code.google.com/u/103762647197731198596/) FYI, Scarlet \(Belgian VOIP provider\) has switched from SIP to IMS protocol \! Which means that wizard settings \(Other country providers\) for SCARLET is not valid anymore. To be removed in next release. Though, I failed to adapt the changes to the IMS.SCARLET.BE and couldn't succeed to connect via CSipSimple. Any advices?

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Wizard for scarlet.be

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#526 Wizard for scarlet.be

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