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#209 No sound on Desire 2.1

Fixed
nobody
None
Medium
Defect
2010-10-22
2010-09-10
Anonymous
No

Originally created by: r3gis... (code.google.com)@gmail.com
Originally owned by: r3gis... (code.google.com)@gmail.com

While in call impossible to get sound from speaker/earpiece. Micro works properly.

Related

Tickets: #89

Discussion

1 2 > >> (Page 1 of 2)
  • Anonymous

    Anonymous - 2010-09-10

    Originally posted by: r3gis... (code.google.com)@gmail.com

    Is there a custom application that modify sound settings?

     
  • Anonymous

    Anonymous - 2010-09-10

    Originally posted by: enciso.d... (code.google.com)@gmail.com

    No, I don't see other than the default music player.

     
  • Anonymous

    Anonymous - 2010-09-10

    Originally posted by: r3gis... (code.google.com)@gmail.com

    Ok, strange.
    I get a lot of
    D/AudioFlinger(   57): AudioFlinger::MixerThread::prepareTracks_l(), track->isMuted(0), track->type(0), mStreamTypes[track->type()].mute(0), mStreamTypes[track->type()].volume(1.000000)

    Since it is from the android system that's really strange.
    Is there an handset (Bluetooth / Headset) wired on your phone?

    I assume it is an official ROM regarding build number but it seems to be really verbose. Is there some special things about your ROM or configuration ?

     
  • Anonymous

    Anonymous - 2010-09-10

    Originally posted by: enciso.d... (code.google.com)@gmail.com

    1st quesion, yes, I have tries with bluetooth headset, wired headset (htc and 3rd party) and also without any headset just the phone's earpiece.

    2nd question, Yes it is official, HTC Telus comm. but unlocked (HTC provided the unlock keys) I have not root or done anything strange to my phone. Just waiting patienly for Telus upgrade to 2.2

     
  • Anonymous

    Anonymous - 2010-09-10

    Originally posted by: r3gis... (code.google.com)@gmail.com

    Ok, so it's a standard conf. Indeed that's really strange it doesn't work (all the more so as htc usually do things cleanly with their ROM) :S... So probably something to see with my app.

    I'll try to read a little bit more the android source code to see why we get this log from the android audio stack.
    Next Monday, I'll ask a colleague if I can test on his Desire 2.1. (It's an European version of the ROM but should behaves the same).

    If I see something in the android code that there is something that could be interesting to test before Monday, I'll ask you on this thread.

    Thanks for the report !

     
  • Anonymous

    Anonymous - 2010-09-10

    Originally posted by: enciso.d... (code.google.com)@gmail.com

    Sure no problem thank you.

     
  • Anonymous

    Anonymous - 2010-09-15

    Originally posted by: enciso.d... (code.google.com)@gmail.com

    Hi There,
    something really strange happened, audio is working now, no idea how, i didn't change anything but now is working, the problem now is that is working only in WiFi not on cellular network and I plan to use it mainly on cellurar network (3G) wich I now my carrier allows. Any thoughts?

     
  • Anonymous

    Anonymous - 2010-09-16

    Originally posted by: r3gis... (code.google.com)@gmail.com

    Ok, that confirms my tests with the phone of my collegue (worked properly over wifi - but I didn't test over 3G since our provider doesn't allow it).
    Most of the time in such case, can be due to the fact something in the SIP configuration doesn't allow to pass through the NAT of your 3G carrier.
    Have you a stun server configured? In many case it can help with this kind of issues.

    To enable stun server : Settings > Media settings > Tick enable stun and fill stun server with a stun server. If your sip provider has a stun server use it, else you can try stun.ekiga.net for example.

     
  • Anonymous

    Anonymous - 2010-09-16

    Originally posted by: enciso.d... (code.google.com)@gmail.com

    Sorry Mate, I could not play with the settings anymore, I just could not make it work, it worked for a few hours and then it didn't work anymore. no audio while in call, and lately, it drops the call a few seconds after is connected, i tried all versions of the program, and so far none worked, and that is a shame, because i love the way your app integrates with android, now I have to use  3CX for android which I hate but gets the job done without any trouble.    

     
  • Anonymous

    Anonymous - 2010-09-16

    Originally posted by: r3gis... (code.google.com)@gmail.com

    That's really strange, all the more so as 3CX is based on the same sip stack than the one I use. (But unfortunately, they don't open their source).

    Well stay tuned on the dev on csipsimple. As I don't reproduce your issue, it's hard to tell when I'll be able to solve it. But with chance, as CSipSimple is opensource, maybe in the future it will really improves (and remember, CSipSimple is still in its alpha phase ;) )

     
  • Anonymous

    Anonymous - 2010-09-16

    Originally posted by: michael.... (code.google.com)@gmail.com

    Just out of curiosity whouldn't the GPL license of pjsip require 3CX Phone to be released as open source if that is what they are using?

     
  • Anonymous

    Anonymous - 2010-09-16

    Originally posted by: enciso.d... (code.google.com)@gmail.com

    I believe that's the rule, I am doing a little bit of research and apparently they use a combination of open source and proprietary but if they use open source they need to release it. Their system works in my HTC Desire with no problems, their UI is horrible,  and it doesn't integrates very well with android. I wish it were like your app mate, I will keep watching your development.

     
  • Anonymous

    Anonymous - 2010-09-16

    Originally posted by: r3gis... (code.google.com)@gmail.com

    I've asked 3cx devs about license issue.but that's ok since they buy the dual license of pjsip. So their product is ok regarding the law.
    Not really cool regarding community but that's their choice, and hopefully the opensource project will become better. Your efforts to reports and help to debug csipsimple will make it better ;).

     
  • Anonymous

    Anonymous - 2010-09-23

    Originally posted by: enciso.d... (code.google.com)@gmail.com

    A new development, now I can make calls on WiFi with perfect sound both sides but when I change to GSM, no sound the other person can hear me but I can hear.

     
  • Anonymous

    Anonymous - 2010-09-25

    Originally posted by: r3gis... (code.google.com)@gmail.com

    If you change while in wifi communication, that's normal for now.
    Hand over is not yet supported.

     
  • Anonymous

    Anonymous - 2010-10-11

    Originally posted by: davidp... (code.google.com)@gmail.com

    HI, I have the same problem on an LG GW620r. It is running Android 1.5. Several SIP phones give me very low audio, your software gives much better volume, but sometimes mutes the phone, and then I have to exit the program to reset it. Too bad, because I like it a lot, but can't really use it.

     
  • Anonymous

    Anonymous - 2010-10-11

    Originally posted by: r3gis... (code.google.com)@gmail.com

    Could be a NAT problem :
    I've just added a question in the FAQ :
    https://code.google.com/p/csipsimple/wiki/FAQ#The_other_party_can_hear_me_but_I_can_not_hear_them

    Could you try to follow the instructions and say me if it helps. On Desire quietly sure that's the problem : 3cx automatically add their stun server stun.3cx.com to get ride of NAT issues. As CSipSimple is not linked to any provider, I don't add a STUN server by default. I don't know the term of use of each stun providers so that I could use by default one stun service in csipsimple.

    On LG : not sure that could solve the issue, if you constantly use the same connection, the problem is maybe somewhere else (but worth to try stun). So davidpnew if you reproduce with stun enabled, could you open another bug for LG GW620 support?

     
  • Anonymous

    Anonymous - 2010-10-12

    Originally posted by: davidp... (code.google.com)@gmail.com

    I solved the problem on the GW620r  - if I modify the audio stream and speaker volume settings within the program, it still shows the silent mode indicator in the status bar while the call is in progress, but the signal becomes audible.

     
  • Anonymous

    Anonymous - 2010-10-12

    Originally posted by: r3gis... (code.google.com)@gmail.com

    @davidpnew : don't be worried about the little icon in the status bar.
    It is in order to avoid your ear to be exploded by an incoming GSM call while you are in a sip call.
    I set the ringer mode to silent... But will not affect the audio streams (nor mic nor speaker ;)) !

     
  • Anonymous

    Anonymous - 2010-10-18

    Originally posted by: den... (code.google.com)@gmail.com

    Hi Regis, first I'd like to thank you for your excellent work. I really love this program, it's simple, integrated with Android build in dialer and can handle more than one account.

    I got similar issue mentioned above, no sound while making calls. but it happened only with freephoneline.ca account. My another acount with voip.ms, worked fine.

    I'll try to get you some logs from both accounts. Hope it can help a little bit.

     
  • Anonymous

    Anonymous - 2010-10-18

    Originally posted by: r3gis... (code.google.com)@gmail.com

    @denghi : did you try to activate STUN? Most of the time audio in only one way is due to the lack of STUN and a NATed network (that was the cause of the initial issue).

    However if you get absolutely no voice both way, that's probably something else than just a network traversal issue :
    Could you try when you reproduce the issue to toggle hold off and on again and say me if it helps?
    Some users has the same kind of issue (with desire) and reported me that holding and taking back makes things better.
    If so I could probably try something (reverting a hack I did for Samsung Galaxy S support but done for all device since in theory it has no impact... but worth to try to do it *only* for galaxy S).

    Status: Fixed

     
  • Anonymous

    Anonymous - 2010-10-18

    Originally posted by: den... (code.google.com)@gmail.com

    Amazing! after I set STUN server to 3cx's, everything is working fine now. I really appreciate your help. BTW, my device is HTC Desire from Canada.

     
  • Anonymous

    Anonymous - 2010-10-18

    Originally posted by: r3gis... (code.google.com)@gmail.com

    Great :)

    I tried in 0.00-14 to activate by default STUN, but for many users it prevent from registering... so I reverted in 0.00-15 to default STUN disabled.

    However I'd like to find a way to inform users that if they are experimenting one way audio issue, it's probably due to the lack of a STUN server behind a NATed network.
    I've already written something in the FAQ, but not easy to access for users when they are in the app...
    I'll probably do something within the app or add a webview in the app that display the wiki FAQ (or just a link).

     
  • Anonymous

    Anonymous - 2010-10-20

    Originally posted by: edwinho... (code.google.com)@gmail.com

    Hi I'm having the almost the exact same problem as denghj. No voice on HTC Desire, in Canada, using freephoneline.ca as well. I tried activating Stun as well as ICE but still nothing.

     
  • Anonymous

    Anonymous - 2010-10-20

    Originally posted by: r3gis... (code.google.com)@gmail.com

    @edwinhoang : could you try to hold/takeback the call to see if it's better when taking back. Somebody with desire reported me same kind of issue, but holding and taking back while in call solved the issue.

    Anyway, if you can send me logs (see wiki : HowToCollectLogs ), could help me.
    Thx

     
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