#595 New role problem

[mauricio molina]

Hi,

I'm having the same problem that Sandra reported in
Request ID= 730997 - New Role.

The request was closed without a clear answer

I'm using 2.4.4c. After create the user & role, I try
to log. There I got the client,organization and
warehouse fields empty.

Any idea?

Thanks,
Mauricio.

[Kathy Pink]

Logged In: YES
user_id=329831

*** Status set to PENDING *** If the issue solved, please CLOSE
this request - otherwise set the status back to OPEN (we only
check OPEN items). If there is no reaction within a week, the
system will automatically CLOSE it. To speed up response time,
you may want to consider a support agreement.
***

[Kathy Pink]

Logged In: YES
user_id=329831

Mauricio,
The problem that Sandra was referring to had to do with
setting up the new user, you could not select the org. It
sounds like your role is not defined properly. Are you sure it
has access to an org and warehouse?

[Kathy Pink]

Logged In: YES
user_id=329831

*** Status set to PENDING *** If the issue solved, please CLOSE
this request - otherwise set the status back to OPEN (we only
check OPEN items). If there is no reaction within a week, the
system will automatically CLOSE it. To speed up response time,
you may want to consider a support agreement.
***

[Kathy Pink]

Logged In: YES
user_id=329831

Mauricio,
The problem that Sandra was referring to had to do with
setting up the new user, you could not select the org. It
sounds like your role is not defined properly. Are you sure it
has access to an org and warehouse?

[mauricio molina]

Logged In: YES
user_id=687090

Kathy,

I did another test.
When I set User Level ( in role window, role tab) as
CLient+Organization, I got client, org, and warehouse empty
in the log screeen.
Now, I set User Level as Organization and I got the client
filled, but the organization and warehouse empty.

I think that i'm doing everything right... any idea?

Thanks in advance,
Mauricio.

[mauricio molina]

Logged In: YES
user_id=687090

Jorg,

The problem happens when you set the organization for that
role/user as *.

12:06:17.376 DB: login - User=gatomm
12:06:17.377 DB: createConnections (2)
jdbc:oracle:thin:@sakana.elcod.cl:1521:solid,
UserID=compiere, TrxLevel=2
12:06:17.662 Context #AD_User_Name==gatomm
12:06:17.764 Context #AD_User_ID==1000004
12:06:17.765 Context #SalesRep_ID==1000004
12:06:17.766 Context #AD_User_Description==null
12:06:17.772 Context #User_SecurityID==85263
12:06:17.773 DB: # roles = 1
12:06:17.777 ALogin.roleComboChanged
12:06:17.778 DB: loadClients - Role=tipea
===========> DB: loadClients - No Clients for Role=1000004
12:06:17.894 ALogin.loginTabPane_stateChanged

When I set an specific organization the system works well.
But I think that the problem should get a fix, because we
may need to set multiple organizations to one user/role.

Cheers,
Mauricio

ps.: thanks to Sandra, who gave me the hint

[Jorg Janke]

Logged In: YES
user_id=87038

Not sure how you got the incalid data.
- Sign on with another role
- Select that role and define the client/org explicitly

[Jorg Janke]

Logged In: YES
user_id=87038

*** Status set to PENDING *** If the issue solved, please CLOSE
this request - otherwise set the status back to OPEN (we only
check OPEN items). If there is no reaction within a week, the
system will automatically CLOSE it. To speed up response time,
you may want to consider a support agreement.
***