The bugs tickets are for reporting bugs only. If you're requesting a new new features please create a feature request ticket instead.
Versions of CodeSnip before v4 are not supported, so please don't report bugs for v3 or earlier.
If you are using v4 please update to the latest version to make sure your bug hasn't already been fixed.
Please review existing bug reports to see if the same bug has been reported already. If it has please add any more info you think will help fix it as a comment. Otherwise feel free to create a new ticket and read the instructions to find what information you should provide.