Clonezilla / Discussion / Help: Dell XPS 13 7390 2-in-1

jeff.sadowski - 2019-10-16

I tried the latest stable 2.6.3-7. I tried the latest testing 2.6.4-7 from 2019-09-03
I tried them in failsafe. I read around and see a suggestion for similar models to
remove "nomodeset" so I tried removing that I also removed queit to see if I could get some more helpful errors.
Here is where it stops.

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Last edit: jeff.sadowski 2019-10-16

20191016_144627_rotated.jpg

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jeff.sadowski - 2019-10-16

Is there anything else I can do to help troubleshoot this?

Thank you so much forall the help you give.

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Steven Shiau - 2019-10-17

How about Clonezilla live 2.6.4-7 or 20191016-eoan?
https://clonezilla.org/downloads.php

Steven

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maulbongo - 2019-10-17

This works:
To boot fully without the boot process hanging one must blacklist the 'intel_lpss_pci' module, which can be done on a live media installation by selecting the boot option you want and pressing 'e', navigating to the end of the boot options string, and adding 'modprobe.blacklist=intel_lpss_pci'

https://wiki.archlinux.org/index.php/Dell_XPS_13_2-in-1_(7390)

Last edit: maulbongo 2019-10-17

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jeff.sadowski - 2019-10-17

20191016-eoan worked. I'll try the blacklist maybe it will stop the screen from going to the ungodly super high resolution. My eyes are not what they use to be.

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jeff.sadowski - 2019-10-17

20191016-eoan worked. I'll try the blacklist maybe it will stop the screen from going to the ungodly super high resolution. My eyes are not what they use to be.

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jeff.sadowski - 2019-10-18

Still getting super high resolution.

maulbongo: Is the resolution options working for you or do you have super vision?

I can read it but I have to put my head about a foot from the screen.

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jeff.sadowski - 2019-10-21

video=800x600 in my grub options fixed my resolution issue no need to blacklist anything.

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jeff.sadowski - 2019-10-21

Odd I don't see reference to this on this forum. I had used older XPS versions and had to switch the disk mode from RAID to AHCI in the bios to get them to work. I still have to do this for this model. I was looking if there was a way to do it with the disk left in RAID mode but it is fine for me to switch it.

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jeff.sadowski - 2019-10-21

I used this method to get windows to use AHCI mode
https://support.thinkcritical.com/kb/articles/switch-windows-10-from-raid-ide-to-ahci

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One of them I will expiriment with leaving it in raid and see what I can find out.

here is what 'lspci -v ' tells about the controller

00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 30)
        Subsystem: Dell 82801 Mobile SATA Controller [RAID mode]
        Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 16
        Memory at 8cc80000 (32-bit, non-prefetchable) [size=32K]
        Memory at 8cc89000 (32-bit, non-prefetchable) [size=256]
        I/O ports at 4080 [size=8]
        I/O ports at 4088 [size=4]
        I/O ports at 4060 [size=32]
        Memory at 8cc00000 (32-bit, non-prefetchable) [size=512K]
        Capabilities: [d0] MSI-X: Enable- Count=33 Masked-
        Capabilities: [70] Power Management version 3
        Capabilities: [a8] SATA HBA v1.0
        Kernel driver in use: ahci
        Kernel modules: ahci

Odd that ahci pulls it up in RAID mode. Maybe there is another driver I can use for it.

jeff.sadowski - 2019-10-22

I find it interesting lspci shows two different hardware sets when I change it from AHCI to RAID

dell_xps_7390_ahci_lspci_v.txt

dell_xps_7390_raid_lspci_v.txt

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Steven Shiau - 2019-10-24

So does Clonezilla live work for your Dell XPS machine now?

Steven

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Dell XPS 13 7390 2-in-1

A partition and disk imaging/cloning program

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Dell XPS 13 7390 2-in-1

Dell XPS 13 7390 2-in-1

A partition and disk imaging/cloning program

Forums

Help

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Dell XPS 13 7390 2-in-1