Dell E7470 with m.2 nvme ssd not found by clonezilla

[Gert]

Hello All,

Using most recent iso clonezilla-live-3.1.2-22-i686.iso clonezilla does not detect ssd in dell e7470.
When trying to show source partitions it only lists the USB stick and external USB hdd for images.

Any ideas to resolve?

SSD in win10 laptop:

To further illustrate. This is the screen with detected disks/partitions.:

Thanks,
Gert

[Steven Shiau]

First, always use amd64 (x86-64) version of Clonezilla live if you can. The i686 version is only for very old machine.
Second, please give testing Clonezilla live a try, e.g., 3.1.3-10 or 20240624-oracular:
https://clonezilla.org/downloads.php
It comes with the newer Linux kernel so your hardware should be supported better.

Steven

[Gert]

@steven_shiau

Thanks for the recommendations.

Trying ISO : clonezilla-live-20240624-oracular-amd64.iso
Still no recognition of the SSD.

Adding info from lsblk and nvme tool.

I am also not finding any reference to the SSD name in dmesg or hwinfo.

Thanks,
Gert

[Steven Shiau]

Please run the following command in the Clonezilla live command line prompt:
1.sudo -i
2. cat /proc/partitions
3. mount
Please show the results of 2 & 3. Thanks.

Steven

[Gert]

Hi Steven,

Thanks for helping.

Below debug results
Using:
sudo -i
cat /proc/partitions > /home/partimag/cz.dbg
mount >> /home/partimag/cz.dbg

major minor  #blocks  name

   7        0     424648 loop0
   8        0  124999680 sda
   8        1     522208 sda1
   8       16 1953514582 sdb
   8       17 1953512448 sdb1

sysfs on /sys type sysfs (rw,nosuid,nodev,noexec,relatime)
proc on /proc type proc (rw,nosuid,nodev,noexec,relatime)
udev on /dev type devtmpfs (rw,nosuid,relatime,size=7984436k,nr_inodes=1996109,mode=755,inode64)
devpts on /dev/pts type devpts (rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000)
tmpfs on /run type tmpfs (rw,nosuid,nodev,noexec,relatime,size=1603836k,mode=755,inode64)
/dev/sda1 on /run/live/medium type iso9660 (ro,noatime,nojoliet,check=s,map=n,blocksize=2048,iocharset=utf8)
/dev/loop0 on /run/live/rootfs/filesystem.squashfs type squashfs (ro,noatime,errors=continue,threads=single)
tmpfs on /run/live/overlay type tmpfs (rw,noatime,mode=755,inode64)
overlay on / type overlay (rw,noatime,lowerdir=/run/live/rootfs/filesystem.squashfs/,upperdir=/run/live/overlay/rw,workdir=/run/live/overlay/work,redirect_dir=on,uuid=on,nouserxattr)
tmpfs on /usr/lib/live/mount type tmpfs (rw,nosuid,nodev,noexec,relatime,size=1603836k,mode=755,inode64)
/dev/sda1 on /usr/lib/live/mount/medium type iso9660 (ro,noatime,nojoliet,check=s,map=n,blocksize=2048,iocharset=utf8)
/dev/loop0 on /usr/lib/live/mount/rootfs/filesystem.squashfs type squashfs (ro,noatime,errors=continue,threads=single)
tmpfs on /usr/lib/live/mount/overlay type tmpfs (rw,noatime,mode=755,inode64)
securityfs on /sys/kernel/security type securityfs (rw,nosuid,nodev,noexec,relatime)
tmpfs on /dev/shm type tmpfs (rw,nosuid,nodev,inode64)
tmpfs on /run/lock type tmpfs (rw,nosuid,nodev,noexec,relatime,size=5120k,inode64)
cgroup2 on /sys/fs/cgroup type cgroup2 (rw,nosuid,nodev,noexec,relatime,nsdelegate,memory_recursiveprot)
pstore on /sys/fs/pstore type pstore (rw,nosuid,nodev,noexec,relatime)
bpf on /sys/fs/bpf type bpf (rw,nosuid,nodev,noexec,relatime,mode=700)
systemd-1 on /proc/sys/fs/binfmt_misc type autofs (rw,relatime,fd=33,pgrp=1,timeout=0,minproto=5,maxproto=5,direct,pipe_ino=3698)
hugetlbfs on /dev/hugepages type hugetlbfs (rw,nosuid,nodev,relatime,pagesize=2M)
tracefs on /sys/kernel/tracing type tracefs (rw,nosuid,nodev,noexec,relatime)
mqueue on /dev/mqueue type mqueue (rw,nosuid,nodev,noexec,relatime)
debugfs on /sys/kernel/debug type debugfs (rw,nosuid,nodev,noexec,relatime)
configfs on /sys/kernel/config type configfs (rw,nosuid,nodev,noexec,relatime)
fusectl on /sys/fs/fuse/connections type fusectl (rw,nosuid,nodev,noexec,relatime)
tmpfs on /tmp type tmpfs (rw,nosuid,nodev,relatime,inode64)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,nosuid,nodev,noexec,relatime)
sunrpc on /run/rpc_pipefs type rpc_pipefs (rw,relatime)
tmpfs on /run/user/1000 type tmpfs (rw,nosuid,nodev,relatime,size=1603836k,nr_inodes=400959,mode=700,uid=1000,gid=1000,inode64)
/dev/sdb1 on /tmp/ocsroot_bind_root type fuseblk (rw,noatime,user_id=0,group_id=0,allow_other,blksize=4096)
/dev/sdb1 on /home/partimag type fuseblk (rw,noatime,user_id=0,group_id=0,allow_other,blksize=4096)

Cheers,
Gert

[Steven Shiau]

It seems the Linux kernel does not support your hardware. Do you know which version of GNU/Linux support your hardware?
BTW, please remember to use amd64 (x86-64) release. Do not use i686 one since it's only for very old machine.

Steven

[Gert]

Hi,

Yes, most recent experiment was done with : clonezilla-live-20240624-oracular-amd64.iso

BTW, please remember to use amd64 (x86-64) release. Do not use i686 one since it's only for very old machine.

Cheers,
Gert