KO, file not writable and No logs for the sel

[Robert Hein]

Hi everyone,

I am getting nuts getting this script to run on my hosting…

First of, the sever isnt my so i cant really modify/change anything, not only that they use 'Safemode is ON' so i hope that is not making it impossible to use the script?..

To the actual problem..

I got it configured and added my code-snip in my html i keep getting this error 'KO, file not writable'. See screenshot.

- I havent added any information at all in the security section under config.
- I did gave the 3 folders (logs, cache & config) CMOD 777
- And last my javascript code looks like this:

<script type="text/javascript" src="http://roberthein.dk/clickheat/js/clickheat.js"></script><noscript><p><a href="http://www.labsmedia.com/index.html">Free marketing tools</a></p></noscript><script type="text/javascript"><!-
clickHeatSite = '';clickHeatGroup = encodeURIComponent(window.location.pathname+window.location.search);clickHeatServer = 'http://roberthein.dk/clickheat/click.php';initClickHeat(); //->
</script>

Please help, i would very much like to see this working! Its awesome…

[Blade 1o6]

Yes, the Safe Mode is the issue :-(

You may try to remove the directories /clickheat/logs and /clickheat/cache, but it rarely works… if ever.

Can you disable the Safe Mode? It's been a non-sense from the beginning…

[Robert Hein]

Hi blade1o6,

I can't change it.. it just a payed hosting like to many other cheap hostings.. :-S

I did try the folder thing, but did work……. guess i just have to find another, not the first time i run into this issue….

Well thanks for your reply mate..

Rob