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Start Orb Missing in Win 8 RP 64bit

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2012-07-02
2012-10-29
  • Roy Whitethread

    Roy Whitethread - 2012-07-02

    I checked the setting to enable the Classic Shell Start Orb and it works with
    Win 7 Pro 64 bit. However, when I boot into the Win 8 RP the start orb is not
    shown, although I checked the setting to enable it. The strange thing is that
    if I open and close the Start Menu settings the Start Orb appears, but I have
    to do this each time I boot into Win 8.

    If anyone can tell me how to get the Start Orb to appear in Win 8 without
    having to open and close the Start Menu settings every time I would be
    grateful.

    Thanks and regards,
    Roy Whitethread

     
  • Ivo Beltchev

    Ivo Beltchev - 2012-07-03

    Classic Shell installs a service on Windows 8 called "ClassicShellService".
    Can you confirm it is running?
    Also if you log off, and log in, does the button appear?

     
  • Roy Whitethread

    Roy Whitethread - 2012-07-03

    Ivo,thanks for your reply. Yes,the service is running.However,it is shown as
    32 bit,and I have a 64 bit system.Does that have a bearing on the problem,and
    if so what can I do about it?
    Without the Classic Shell Start Orb I do not get a log off or log in option.I
    sign in to Win 8 with my Windows Live ID password.Signing out and signing in
    made no difference.The Start Orb did not appear.
    I would appreciate your further help.
    Regards,Roy

     
  • Ivo Beltchev

    Ivo Beltchev - 2012-07-03

    The service is always 32-bit.
    Can you check in Task Manager if you have ClassicShellService.exe and
    ClassicStartMenu.exe running?

    BTW, you don't need to run the settings to show the orb. Just run
    ClassicStartMenu.exe manually. It will create the start button but without the
    settings popup.

     
  • xpclient

    xpclient - 2012-07-03

    That is really strange. With 3.5.1, Classic Start Menu has to start at startup
    if the service is running. Are you by the way, using auto logon to login to
    Windows or are you manually logging in? In Services.msc, is the Startup Type
    of the "Classic Shell Service" set to Automatic and not something like
    Automatic (Delayed)? Also try downloading 3.5.1 again and doing a repair
    installation.

     
  • Roy Whitethread

    Roy Whitethread - 2012-07-03

    Ivo, in Win 7 there is no reference in Services to Classic ShellService.exe or
    ClassicStartMenu.exe, and yet the Start Orb appears and there are no problems
    with Classic Shell.

    In Win 8 Services Classic ShellService.exe is running, but there is no
    reference to Classic StartMenu.exe.

    xpclient, in Win 8 I have to sign in with my Windows Live ID. (I would like to
    log in automatically, but don't know how to).

    The Startup Type of the Classic Shell Service is set to Automatic.

    I would appreciate further help.

    Thanks and regards,
    Roy

     
  • xpclient

    xpclient - 2012-07-03

    When you open the Start Menu settings, does the title bar say 3.5.0 or 3.5.1?
    Did you try downloading the latest version again and doing a Repair
    installation? Try that please.

     
  • Roy Whitethread

    Roy Whitethread - 2012-07-03

    xpclient, the title bar says 3.5.1. I will try downloading the latest version
    again and doing a repair installation and will let you know the result.

     
  • Roy Whitethread

    Roy Whitethread - 2012-07-03

    xpclient, I downloaded the latest version again and did a repair installation,
    but it made no difference.

    Do you,or does anyone,have any other ideas?

    Further help would be appreciated.

    Thanks and regards,
    Roy

     

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