Crashes when I go into my User Directory
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#28 Crashes when I go into my User Directory
Installed view3dscene from http://castle-engine.sourceforge.net/view3dscene.php
Program crashes whenever I use Open File and navigate into my User Directory (where the view3dscene directory is)
- run view3dscene
- click on Open Button (or Open File on menu dropdown)
- select User directory
Program closes immediately.
Related
That is very weird. view3dscene just uses a standard open dialog (of WinAPI or GTK), and it does not do any processing when you navigate to a directory. It only starts to act when you actually open some file. I suspect that some other program tries to process something (e.g. thumbnails) in your user directory, and fails on some file.
I cannot reproduce it here, on Linux and on Windows 7.
Questions:
What operating system do you use? Windows (and if so, what version), Linux (and also, what version, what desktop environment), ...?
Try using some other program that uses standard open dialog (e.g. notepad on Windows), and navigate to your User directory from there. Does it crash too?
What happens when you move the view3dscene directory elsewhere, e.g. to some subdirectory deep inside your user directory? Does it still crash when you go to your home directory? Does it still crash when you go to that subdirectory deep down?
You may have some weird file, that in turn causes the open dialog to crash., in your user directory Can you check what do you have in your user directory? No weird system files or hidden files?
Finally, can you create a new user account (that will in turn have clean user directory), and reproduce the problem there?
Get the debug log and information about how it crashes: run the view3scene from the terminal/console, by entering ("cd ..") the directory where you installed view3dscene and then executing "view3dscene.exe --debug-log > log.txt". When it crashes, note any possible error messages on the console, and also attach the generated log.txt.
Some of that should help, or at least shine some light on what exactly happens :)
Hi,
Answers below please.
Thanks, great software. Thanks for sharing.
To: 28@tickets.castle-engine.p.re.sf.net
From: kambi@users.sf.net
Subject: [castle-engine:tickets] #28 Crashes when I go into my User Directory
Date: Fri, 19 Dec 2014 19:48:09 +0000
That is very weird. view3dscene just uses a standard open dialog (of WinAPI or GTK), and it does not do any processing when you navigate to a directory. It only starts to act when you actually open some file. I suspect that some other program tries to process something (e.g. thumbnails) in your user directory, and fails on some file.
I cannot reproduce it here, on Linux and on Windows 7.
Questions:
What operating system do you use? Windows (and if so, what version), Linux (and also, what version, what desktop environment), ...?
Ubuntu 14.04
Try using some other program that uses standard open dialog (e.g. notepad on Windows), and navigate to your User directory from there. Does it crash too?
This is the first program that does that to me.
What happens when you move the view3dscene directory elsewhere, e.g. to some subdirectory deep inside your user directory? Does it still crash when you go to your home directory? Does it still crash when you go to that subdirectory deep down?
It only happens to my Home directory. Moving the view3dscene elsewhere does not affect this. There is no similar effect for any directories (so far).
You may have some weird file, that in turn causes the open dialog to crash., in your user directory Can you check what do you have in your user directory? No weird system files or hidden files?
Attached is a screenshot of my Unity desktop with hidden files shown. Can't tell if they are weird or not,
Finally, can you create a new user account (that will in turn have clean user directory), and reproduce the problem there?
Not done yet.
Get the debug log and information about how it crashes: run the view3scene from the terminal/console, by entering ("cd ..") the directory where you installed view3dscene and then executing "view3dscene.exe --debug-log > log.txt". When it crashes, note any possible error messages on the console, and also attach the generated log.txt.
Attached is log.txt.
Some of that should help, or at least shine some light on what exactly happens :)
[tickets:#28] Crashes when I go into my User Directory
Status: open
Created: Fri Dec 19, 2014 06:43 PM UTC by Daniel Wong
Last Updated: Fri Dec 19, 2014 06:43 PM UTC
Owner: nobody
Installed view3dscene from http://castle-engine.sourceforge.net/view3dscene.php
Program crashes whenever I use Open File and navigate into my User Directory (where the view3dscene directory is)
run view3dscene
click on Open Button (or Open File on menu dropdown)
select User directory
Program closes immediately.
Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/castle-engine/tickets/28/
To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
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Old Issues:
#28Cool, thanks for the answers! Unfortunately, they do not indicate yet the reason/solution. I also have Ubuntu 14.04 on my laptop, and navigating to my home directory doesn't cause any troubles (tested in both Unity and Mate environments). The test in 3. indicates that problem is very specific to your home directory, but I don't see anything weird in your files from your screenshot.
Remaining tests to try:
AD 2 - Test the open dialog of some program that definitely uses GTK 2 (not GTK 3) standard open dialog. E.g. GIMP.
AD 5 - This is the most important test now: create new user account, and check for the error there.
AD 6 - Unfortunately, log.txt doesn't contain anything suspicious. You have a new NVidia GPU, and view3dscene seems to work fine with it. Do you maybe saw any error message on the terminal when view3dscene crashed?
Hi Michael,
AD 2 - I use GIMP all the time. No problems.AD 5 - Created new account. Same problem with Home Directory of new account. Re-downloaded and executed by clicking on the .exe, still same problem.AD 6 - No message at all. The whole app just exits!
Thanks and Regards.
P.S. btw, Merry Christmas!
To: 28@tickets.castle-engine.p.re.sf.net
From: kambi@users.sf.net
Subject: [castle-engine:tickets] #28 Crashes when I go into my User Directory
Date: Wed, 24 Dec 2014 02:12:22 +0000
Cool, thanks for the answers! Unfortunately, they do not indicate yet the reason/solution. I also have Ubuntu 14.04 on my laptop, and navigating to my home directory doesn't cause any troubles (tested in both Unity and Mate environments). The test in 3. indicates that problem is very specific to your home directory, but I don't see anything weird in your files from your screenshot.
Remaining tests to try:
AD 2 - Test the open dialog of some program that definitely uses GTK 2 (not GTK 3) standard open dialog. E.g. GIMP.
AD 5 - This is the most important test now: create new user account, and check for the error there.
AD 6 - Unfortunately, log.txt doesn't contain anything suspicious. You have a new NVidia GPU, and view3dscene seems to work fine with it. Do you maybe saw any error message on the terminal when view3dscene crashed?
[tickets:#28] Crashes when I go into my User Directory
Status: open
Created: Fri Dec 19, 2014 06:43 PM UTC by Daniel Wong
Last Updated: Fri Dec 19, 2014 07:48 PM UTC
Owner: nobody
Installed view3dscene from http://castle-engine.sourceforge.net/view3dscene.php
Program crashes whenever I use Open File and navigate into my User Directory (where the view3dscene directory is)
run view3dscene
click on Open Button (or Open File on menu dropdown)
select User directory
Program closes immediately.
Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/castle-engine/tickets/28/
To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
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Old Issues:
#28Thanks for testing!
For now, I have to say that I'm baffled --- I have no idea where the problem may be, other than blaming it on some weird GTK bug (but why is it not reproducible in other programs, like GIMP, then?).
And I cannot reproduce the problem... On my Linux installations (Debian, 32-bit and 64-bit, and Ubuntu, 32-bit, 14.04 and 12.04) the "open" dialog always works fine...
For now, I also don't have any idea for more tests that could tell us something useful, sorry... Right now, I would just have to run view3dscene under a debugger on your machine.
I assume you use "normal" Ubuntu 14.04, with GTK and other packages installed from the standard distro packages?
Also (although it really should not matter here), what processor --- 32 or 64-bit? (i386 or x86_64?)
Hi,
Attached is the output of $ dpkg -l | grep gtk > gtk.txtand $ lshw > lshw.txtSo far haven't had problems like this running apps and I've run quite a few.I wouldn't know where to get an "abnormal Ubuntu 14.04" but I may have had some issues downloading because of repository access issues but like I said, I haven't seen major problems yet.My system's a 32-bit so I use i386.
Regards.
To: 28@tickets.castle-engine.p.re.sf.net
From: kambi@users.sf.net
Subject: [castle-engine:tickets] #28 Crashes when I go into my User Directory
Date: Thu, 25 Dec 2014 23:57:13 +0000
For now, I also don't have any idea for more tests that could tell us something useful, sorry... Right now, I would just have to run view3dscene under a debugger on your machine.
I assume you use "normal" Ubuntu 14.04, with GTK and other packages installed from the standard distro packages?
Also (although it really should not matter here), what processor --- 32 or 64-bit? (i386 or x86_64?)
[tickets:#28] Crashes when I go into my User Directory
Status: open
Created: Fri Dec 19, 2014 06:43 PM UTC by Daniel Wong
Last Updated: Thu Dec 25, 2014 11:52 PM UTC
Owner: nobody
Installed view3dscene from http://castle-engine.sourceforge.net/view3dscene.php
Program crashes whenever I use Open File and navigate into my User Directory (where the view3dscene directory is)
run view3dscene
click on Open Button (or Open File on menu dropdown)
select User directory
Program closes immediately.
Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/castle-engine/tickets/28/
To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
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Old Issues:
#28Hi, yes this is a strange one. Anyway it can be circumvented. Thanks again for sharing this wonderful piece of software.
Regards.
--- Original Message ---
From: "Michalis Kamburelis" kambi@users.sf.net
Sent: December 26, 2014 7:52 AM
To: "[castle-engine:tickets]" 28@tickets.castle-engine.p.re.sf.net
Subject: [castle-engine:tickets] #28 Crashes when I go into my User Directory
Thanks for testing!
For now, I have to say that I'm baffled --- I have no idea where the problem may be, other than blaming it on some weird GTK bug (but why is it not reproducible in other programs, like GIMP, then?).
And I cannot reproduce the problem... On my Linux installations (Debian, 32-bit and 64-bit, and Ubuntu, 32-bit, 14.04 and 12.04) the "open" dialog always works fine...
** [tickets:#28] Crashes when I go into my User Directory**
Status: open
Created: Fri Dec 19, 2014 06:43 PM UTC by Daniel Wong
Last Updated: Wed Dec 24, 2014 02:12 AM UTC
Owner: nobody
Installed view3dscene from http://castle-engine.sourceforge.net/view3dscene.php
Program crashes whenever I use Open File and navigate into my User Directory (where the view3dscene directory is)
Program closes immediately.
Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/castle-engine/tickets/28/
To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
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Old Issues:
#28I'm compelled to close this bugreport soon --- as I cannot reproduce the bug in any way, there's no way for me to debug or fix it...
The only way I see to fix it would be to actually run view3dscene within a debugger on your system. If you're willing to go there, drop me a note:) Warning: some programming experience in FPC / Lazarus will be required, and you will need to install some programs.
Alternatively, if it's possible to get a remote access to your system for me (with graphical X login), also drop me a line. Since you say that the problem is reproducible also with a new clear user account, this could allow me to fix things. Although I know that it's a lot to ask.
Other than trying to debug on your system, I cannot see how to fix this --- I'm very sorry!, but we have run out of options, everything seems normal, except the program just crashes in a weirdest possible situation. The only other advice I would have is to try to update your system to the latest version, updating also GPU drivers.
Closing --- unfortunately, I cannot reproduce this problem, and all the tests I could think of failed... Sorry!
As the GTK open dialog is not a part of our engine (it's in GTK library), it's also difficult to debug it without doing lots of tests. We would have to try various parameters to the dialog, and see what causes this weirdest possible bug.
Please reopen / drop me a note if you will find anything that can shed some light on this.
Thanks for the support
--- Original Message ---
From: "Michalis Kamburelis" kambi@users.sf.net
Sent: August 9, 2015 12:50 AM
To: "[castle-engine:tickets]" 28@tickets.castle-engine.p.re.sf.net
Subject: [castle-engine:tickets] #28 Crashes when I go into my User Directory
** [tickets:#28] Crashes when I go into my User Directory**
Status: closed
Created: Fri Dec 19, 2014 06:43 PM UTC by Daniel Wong
Last Updated: Sat Aug 08, 2015 04:49 PM UTC
Owner: nobody
Installed view3dscene from http://castle-engine.sourceforge.net/view3dscene.php
Program crashes whenever I use Open File and navigate into my User Directory (where the view3dscene directory is)
Program closes immediately.
Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/castle-engine/tickets/28/
To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
Related
Old Issues:
#28