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#6 Minor malfunction

open
nobody
None
5
2011-01-07
2011-01-07
iakovosk
No

I have encountered another minor malfunction that doesn't affect the program's stability: The built-in bug reporting sytem is not working(gives an fail-to-communicate error)

Discussion

  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    What's the exact error message?

     
  • iakovosk

    iakovosk - 2011-01-07

    Screenshot

     
  • iakovosk

    iakovosk - 2011-01-07

    I attached a screenshot of the error mesage

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    Oh. Looks like it was unable to connect to the server. Did you try sending the bug report again?

     
  • iakovosk

    iakovosk - 2011-01-07

    I tried it a lot of times(more than 10) , from two different computers, both of them having proper access to the internet and it didn't work. I tried most of the options in the Box tagged as "where are you having problems".
    I also asked a friend from another country to check it, since it could be caused by an isp problem. However, it seems not functional at all.
    I will keep reporting any issues in sourceforrge's bug tracking system, though.

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    Wait. Are you able to access Hotmail from your PC? Check your System Date/Time and Timezone.

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    Try syncing your Time and Date as well as the Timezone. Check if you are able to log-in to Hotmail and browse the emails. Because that bug-reporter is powered by Hotmail (uses Hotmail for sending bug reports)

     
  • iakovosk

    iakovosk - 2011-01-07

    Do I have to be signed in to my hotmail account when I try to report the bug?

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    No. We use our own logins to send the report. Did you see the source?

     
  • iakovosk

    iakovosk - 2011-01-07

    Not yet, but i will try to devote some time tomorrow to fix some minor issues i encountered. (Since i'm not experienced in C# programming, i don't think i can achieve many things but please tell me more things about the other bugs i reported.).
    Anyway, concerning our topic, i tried to sign in to my hotmail account through Canure but it gave me an error that i have to update my web browser. It gave me the opportunity to move on, though. Still, I didn't manage to report a bug.

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    Oh, It showed an "Browser not Supported" warning as Canure doesn't use an Browser Identification tag. WIll see how to implement that. Right now, I am on Ubuntu so can't work on Canure. I'll switch to Windows soon and then i'll look into the bugs.

     
  • iakovosk

    iakovosk - 2011-01-07

    Ok.

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    I'm back on Windows. I tried the bug reporting and it worked. No issues. I have attached 2 screen-shots, take a look at it.

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    Bug Reporter

     
  • Suyash Srijan

    Suyash Srijan - 2011-01-07

    Here's the bug reporting mail that i recieved on my email-id

     
  • iakovosk

    iakovosk - 2011-01-07

    Well, who knows... it might be an isp problem, or anything else caused by minor OS tweaks, or whatever. Anyway, i will keep reporting bugs, if i find anything else through the Sourceforge's bug tracking system. Sorry for any inconvinience.

     
  • Juan_Marco

    Juan_Marco - 2011-02-07

    I tried to report a bug but got the same error.(Spain, gmt+1)

     
  • iakovosk

    iakovosk - 2011-02-11

    It turns out that it is also affected by the dns you have chosen. When i switched to Goolge DNS it once gave me a message of successful report. But it doesn't always work, neither did i manage to send a report with the default dns of my isp.

     
  • Suyash Srijan

    Suyash Srijan - 2011-02-19

    DNS Problem?

     
  • iakovosk

    iakovosk - 2011-02-19

    It's just a guess, maybe my isp's DNS weren't updated to link to the proper ip. It's the only thing i tried and led to a different result, even if that gave me only one successful report.

     

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