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From: perryb <per...@ya...> - 2002-04-02 04:39:48
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This message was sent from: BugIn' General. <http://notgod.com/phorum/read.php?f=20&i=12&t=12> ---------------------------------------------------------------- Hello, This is the greates! Thanks so much for making a ticketing system that actually makes sense and works just like it should. I have version .07 running and just noticed that the original submitter of a ticket has no option to add comments to the ticket. Did you do this for a reason, or did you accidently forget the feature ? It would be nice if the person assigned to the ticket could have a two-way dialog with the originator by allowing the originator to add comments to the ticket. This way, if the person assigned to the ticket needs "more information," then the originator can just update the same ticket with his/her comments. I do have several enhacements/feature request, mostly in the area of reporting, is this the proper forum for these type request? How can I help? Thanks again for a great set of scripts! --perry ---------------------------------------------------------------- Sent using Phorum software version 3.3.1a <http://phorum.org> |