[Bugin-users] New Ideas

[Nathan <mac...@ho...>]

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Bugin' is great, works like a charm.

I have a couple of Ideas that I think could make it better and increase it's
range of applications. first of all I am using Bugin' for a NOC (helpdesk)
so if the label "Project" could become a vairable (like you have done with
$option [ticketName] and $options[systemName]) it would then be possible to
name it something like "Customer" and log tickets on a per customer basis.

The second is to a little more network specific, Like many NOC's we have an
MRTG graph for each customer, if when viewing a ticket for a paticular
project (or customer) you could specify an image to go with it on the show
ticket page, either configurable in the project admin section, or just by
taking the project (customer) name and using this in a img tag. This could
easily also be a logo or image related to the project (i.e. non network
specific). Another solution would be to have this in the popup window from
the "info" button

Hope this is useful,

Nathan.


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