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#2 Cannot Connect to IM Server

v1.0_(example)
open
nobody
None
5
2004-05-22
2004-05-22
Anonymous
No

After downloading BlackChat to my Blackberry 7230
TMobile, I am getting msg "Cannot CONNECT to the IM
Server (Could not find a service book entry for IPPP)

Any ideas? I have the options setup correctly with ICQ
id and pswd.

Thanks.

Discussion

  • Nobody/Anonymous

    Logged In: NO

    I also have a BB 7280 on th AT&T Wireless network in the USA
    that seems to have the same issue. Sounds like there needs to
    be a service book to make this connection work, do we have
    more infomration on this? thank you.

     
  • Nobody/Anonymous

    Logged In: NO

    I use Blackchat and i get the same error with the same 7230
    blackberry and i use a hotmail account.
    We have our own Bes server connected to Exchange and the
    RIM environment, so that should be no issue at all.
    I can browse all web sites and as we all know the BES server
    does do the web users stuff.
    What could happen is that a firewall is blocking the port it
    tries to use (but i did not create the software).
    Who has developed this and why do we get these errors.

     
  • Chris Miles

    Chris Miles - 2004-07-17

    Logged In: YES
    user_id=972651

    Make sure you can get to web pages via the built in browser.
    If you cannot then BlackChat will not work either. I know you
    have to have this service book entry for socket level
    programs to work

     
  • Nobody/Anonymous

    Logged In: NO

    ditto.. same problem

     
  • Nobody/Anonymous

    Logged In: NO

    I am on a 7280 on Rogers in Canada and have the same
    issue...our company also is on BES and i can hit all webpages
    fine

     
  • Nobody/Anonymous

    Logged In: NO

    Looks like your device is not synch-ed to a BES/MDS Server.
    I believe this application requires the device to be
    synchronized to a BES (Blackberry Enterprise Server).

     
  • Anonymous

    Anonymous - 2006-08-23

    Logged In: YES
    user_id=74036

    Two Questions?
    Can you Browse the Web on the BB?
    Is it Enterprise Registered?

    Enterprise Registration means Internet access is controlled
    via the corporation that it is registered to, and ICQ could
    be restricted.

    Non-Corporate Phones, and Phones using a telco BIS server
    connection usually are not restricted. Web access == ICQ
    access.

    -sean

    -sean

     

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