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VOIP does not connect / VOIP keine Verbindung

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SF Will
2008-11-23
2013-05-29
  • SF Will

    SF Will - 2008-11-23

    I am using SIPphone.com as my voip provider.   I have entered all information correctly and have saved and rebooted.  Though it still shows that it is not connected.  How do I proceed to diagnose this problem?

    Ich bin mit SIPphone.com wie mein VoIP-Anbieter. Ich habe alle eingegebenen Informationen korrekt und gespeichert haben und neu gestartet. Obwohl es noch immer zeigt, dass es nicht angeschlossen. Wie kann ich vorgehen, um dieses Problem diagnostizieren?

    The German was translated from google.

    Danke

     
    • SF Will

      SF Will - 2008-11-23

      Phone settings / VoIP settings
      Phone: On
      Analog telephone adapter: Off
      SIP account information
      Subscriber: 17475551212    <----Not real number
      User name: 17475551212
      Password: ******
      Proxy/Registrar Address: proxy01.sipphone.com
      Proxy/Registrar Port: 5060
      Domain: proxy01.sipphone.com

      I derived the settings from http://support.gizmoproject.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=402&nav=0,31

       
    • sonderprofil

      sonderprofil - 2008-11-23

      Hello.
      Maybe it'll work if you use for "proxy/registrar address": "198.65.166.131" instead of "proxy01.sipphone.com".
      And you should set "analog telephone adapter: on", otherwise it could be possible that you won't be able to send calls.
      Good luck!

       
    • SF Will

      SF Will - 2008-11-23

      Thank you for your reply, that does make sense as it will go directly to the server, instead of having to look up the IP address.  I have changed it, and it still fails to register.  How can I check the process to see where it is failing?

       
    • Michael Finsterbusch

      Hallo,
      i created a test account on SIPphone.com. I found out that the DNS lookup failed for SIPphone.com. That means you have to use the IP address (198.65.166.131).
      But VoIP worked fine as far as i could test it without pay some money ;)
      I used the following settings:

      Phone: On
      Analog telephone adapter: On
      Subscriber: "Gizmo Project name" (your SIPphone.com user name)
      User name: "Gizmo Project name" (your SIPphone.com user name)
      Password: ******** (your SIPphone.com password)
      Proxy/Registrar Address: 198.65.166.131
      Proxy/Registrar Port: 5060
      Domain: proxy01.sipphone.com

      Best regards

       
    • SF Will

      SF Will - 2008-11-26

      For some reason, without changing anything, I was walking by the phone and received a call though VOIP, it scared the crap out of me because I wasn't expecting that phone to ring.  Now when I check the web interface, it says that there is a connection and I can make and receive calls.  Don't know why it is working now, but it is, using the above settings.  The only thing is somewhat of a QOS issue when heavy downloading.

      Also for those that may have wanted to test sipphone above for kostenlos.  You can call other sipphone users, and also erman and American toll free numbers using:

      German toll-free number access
      011-49-800-...
      011-49-130-...

      US toll-free number access
      1-800-XXX-XXXX
      1-888-XXX-XXXX
      1-866-XXX-XXXX
      1-877-XXX-XXXX

       
    • SF Will

      SF Will - 2008-11-26

      and also German and American toll free numbers

       
    • SF Will

      SF Will - 2008-12-06

      Well I thought that the problems would be gone, but it constantly disconnects after a period of time, and/or heavy downloading.  Any hints on how to fix?

       

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