#838 Not connecting after waking up from hibernation

[Anonymous]

Hi, I am using version 5.8.4 on 5 PC. On 2 of them beebeep works properly after hibernation, but on 3 of them beebeep lose connection after wake from hibernation and is not able to reconnect. Then when I clic on close beebeep desktop icon instead of minimise to icon like always it closes.
I noted that this problem was solved in the past but still happen to me.

Al Pcs are windows 10 last version. All of them share the same beebeep.rc file that I have attached.

In the attachment I have put my beebeep.rc and a .rtf with all the relevant settings screenshot with the log as well.

Judging from the log seems that Beebeep is checking the ethernet card to early after waking up from hibernation.

[Marco Mastroddi]

Hi!! Thank you very much! I'm going to make some test to fix it.

[Anonymous]

Thank you, your program has been very helpful during epidemic.

[drew]

I've been using BeeBEEP for several years and recently added it to my kids' computers. On one of them, BeeBEEP stays offline after waking the computer. If I restart BB manually, it connects.

(As an aside... I've been loving BeeBEEP but now that we have more users, it would be nice if the chat window had actual tabs, one for each open chat.)

BeeBEEP version 5.8.4

2021-09-01 21:37:43 System wakes up from sleep...
2021-09-01 21:37:47 Starting "BeeBEEP" core
2021-09-01 21:37:47 Searching local host address...
2021-09-01 21:37:47 [WARNING] There are not available network entries (check your network interfaces)
2021-09-01 21:37:47 [WARNING] Unable to find a valid network adapter active to start connection
2021-09-01 21:37:47 Main network interface is not available. Searching...
2021-09-01 21:37:47 Searching local host address...
2021-09-01 21:37:47 [WARNING] There are not available network entries (check your network interfaces)
2021-09-01 21:37:47 [WARNING] Network interface not found
2021-09-01 21:37:53 Core is not connected and skips to check network configuration: Ethernet - 1788231853 - Ethernet
2021-09-01 21:37:53 Network configuration manager has changed state to online

[Marco Mastroddi]

Hi Drew!
I'm working on it... "broadcast" is sleeping too... you can click on the "broadcast button" instead of closing BeeBEEP.
Thank you for the log!

[drew]

I'm not sure what the broadcast button is... there's one that looks a bit like a radio tower broadcasting, with tooltip "Search for users", but that button is grayed out when not connected. The other buttons don't seem like they would have much to do with the network. I tried a few different settings in the BeeBeep's network configuration but none of that seemed to help.

[Marco Mastroddi]

Yes it is. The one with tooltip "Search for users".
Ah, I understand... now. Before I understood that BeeBEEP is connected but users are offline.
Ok. BeeBEEP wakes up from hibernation before ethernet or wifi card and then it does not check again when network card become available to the system.
Thank you!

[mahmut elmas]

Same issue here on workgroup computers.

[Marco Mastroddi]

Thank you! I fixed it. It will be available with the new version as soon as possible (just 1 or 2 weeks).

[Metin Savignano]

Hi, it seems I'm having the same issue here with the latest version 5.8.4 on a Mac.
BeeBeep used to reconnect properly in an older version (not sure which), but since I've updated, it never reconnects after I wake up my Mac from sleep.

[Marco Mastroddi]

Yes, thank you for your feedback, I delayed the new version, with this bug fixed, to test better other features.

[Metin Savignano]

Ciao Marco, is there anything I can do to help you speed up the new version with this issue fixed? It's really annoying, as I often forget to restart BeeBeep, and then I seem to be offline all the time. I'd be very grateful to see a fix soon.

[Marco Mastroddi]

I don't know when I can release a new stable version, but I can create a beta version with this problem fixed for Mac as soon as possible, so you can test it.

[Metin Savignano]

That would be much appreciated!

[Marco Mastroddi]

New beta version released also for MacOSX.
https://www.beebeep.net/help#dev-version

[Metin Savignano]

I've downloaded and installed the dev version in order to test if it fixes the issues here.

It seemed to be better, but today, I've got the same problem again. According to the log, it looks to me like Beebeep can't find the network after wakeup, then retries, but after only 2 seconds and only once, then gives up?

2021-12-02 11:01:24 System wakes up from sleep...
2021-12-02 11:01:30 Starting "BeeBEEP" core
2021-12-02 11:01:30 Searching local host address...
2021-12-02 11:01:30 [WARNING] There are not available network entries (check your network interfaces)
2021-12-02 11:01:30 [WARNING] Unable to find a valid network adapter active to start connection
2021-12-02 11:01:32 Main network interface is not available. Searching...
2021-12-02 11:01:32 Searching local host address...
2021-12-02 11:01:32 [WARNING] There are not available network entries (check your network interfaces)
2021-12-02 11:01:32 [WARNING] Network interface not found

I think it should keep on trying for longer (actually forever).

P.S.: I'm on a Mac.

[Marco Mastroddi]

Yes, but... I don't see the log message of "Network interface found"... BeeBEEP tries to connect and if it fails, waits for Operating System signal of network ready.
Maybe this signal is not always sent by OS.
I will make more tests... thank you!

PS: every 13 seconds BeeBEEP checks network... I don't know why it stops after 2 seconds...

[Metin Savignano]

Update:

I've noticed that, once BeeBEEP hasn't been able to find the network interface, on following wakeups, it doesn't seem to do anything at all any more:

2021-12-04 00:05:40 System wakes up from sleep...
2021-12-04 00:05:45 Starting "BeeBEEP" core
2021-12-04 00:05:45 Searching local host address...
2021-12-04 00:05:45 [WARNING] There are not available network entries (check your network interfaces)
2021-12-04 00:05:45 [WARNING] Unable to find a valid network adapter active to start connection
2021-12-04 00:05:47 Main network interface is not available. Searching...
2021-12-04 00:05:47 Searching local host address...
2021-12-04 00:05:47 [WARNING] There are not available network entries (check your network interfaces)
2021-12-04 00:05:47 [WARNING] Network interface not found
2021-12-04 00:15:36 System goes to sleep...
2021-12-04 14:37:16 System wakes up from sleep...
2021-12-05 00:27:13 System goes to sleep...
2021-12-05 12:16:53 System wakes up from sleep...
2021-12-05 17:32:28 System goes to sleep...
2021-12-06 10:40:36 System wakes up from sleep...

[Marco Mastroddi]

Thank you very much. This is very useful.

[Marco Mastroddi]

New beta version is available also for MacOSX: https://www.beebeep.net/help#dev-version

[Metin Savignano]

Have tested it for 5 days now in different network environments (local and over VPN), and it looks like it works perfectly now!

[Marco Mastroddi]

Thank you very much Metin!

[Anonymous]

When I enter the application in version 5.8.4, everyone appears offline

[Marco Mastroddi]

Hello! This often happens because your firewall settings blocks incoming connections.
For more info:
https://www.beebeep.net/faq#faq21