#680 a connected user is listed as absent

[Anonymous]

Hi, On a 2016 RDS Server, all is fine, with 20 users
But suddenly, a user (Jacques) is listed as absent
we can't send message to him, he can't send message too
i verify in the faq, but i don't see Answer
My LOG:
2020-03-25 19:12:23 jacques@192.168.168.52:61368 has completed the authentication from peer 192.168.168.52:52103
2020-03-25 19:12:23 [WARNING] Connection from 192.168.168.52:52103 has an error: "The remote host closed the connection" - 1
2020-03-25 19:12:23 User jacques@192.168.168.52:61368 goes offline
2020-03-25 19:12:24 Broadcaster will contact 1 network addresses with 2 hosts and with 0 offline users
2020-03-25 19:12:24 Searching users in these addresses: 192.168.168.255:36475
2020-03-25 19:12:25 Broadcaster has received loopback datagram from 192.168.168.255
2020-03-25 19:12:25 New connection to port 6475 from 192.168.168.52:52104
2020-03-25 19:12:25 Encryption level 3 is activated with 192.168.168.52:52104
2020-03-25 19:12:25 jacques@192.168.168.52:61368 has completed the authentication from peer 192.168.168.52:52104
2020-03-25 19:12:25 [WARNING] Connection from 192.168.168.52:52104 has an error: "The remote host closed the connection" - 1
2020-03-25 19:12:25 User jacques@192.168.168.52:61368 goes offline

[Marco Mastroddi]

Try to enable the option in Settings - Network - Configure Network - "Contact offline users directly" and restart BeeBEEP.
If you are using BeeBEEP inside the RDS server please disable also the option "Use default multicast group address".
Thank you for the ticket!