[Bbwin-help] CPU, Disk, Memory graphs not showing for newly added servers

[Sheel S. <She...@rd...>]

Hello,

Recently, we installed the latest BBWin agent onto two of our servers, one being Windows 2008 and the other being Windows 2003. We then configured on our Xymon server the hosts.cfg for these two new servers. While the two servers display on our Xymon homepage, the graphs for CPU, Disk, Memory, etc are not displaying and are just showing as a dash "-". I ensured the port between the servers and the xymon server are open, as well. Does anyone have any insight as to what could be causing this?

Thanks,
Sheel Shah
Reader's Digest Association