[Bacula-users] The Bacula Twitter Account

[Kern S. <ke...@si...>]

Hello,

Zak sent the message included below to the bacula-devel list yesterday, and 
with his permission, I am forwarding it to you, because I think you might be 
interested it his message.  I have never used Twitter, but it does seem to be 
an excellent way of notifying people of important events much like rss feeds.  
Hopefully some of you may find this useful; others perhaps not, but it won't 
cost you anything either :-)

Best regards,

Kern

----------  Forwarded Message  ----------

Subject: [Bacula-devel] The Bacula Twitter Account
Date: Tuesday 28 April 2009
From: "Zak Greant (Bacula)" <zak...@fo...>
To: bac...@li...

Greetings Folks,

My name is Zak Greant. I've been helping the Bacula Systems folks out
for the last month or so, mostly with a focus on community support and
Free Software/Open Source strategy and relations.

I've set up Identi.ca and Twitter accounts for Bacula and have been
intermittently posting to the Twitter account.

Bacula Systems shouldn't control this account - it is a resource that
should be community-managed.

I've made a set of recommendations on the use of the accounts and
would like feedback.

I'd recommend that we use the accounts to:

Make key announcements, such as:
  * major Bacula releases
  * security announcements
  * new third-party Bacula tools
  * community member support messages
  * key FLOSS initiatives that affect the Bacula community or the
broad ecosystem that we are part of
  * etc.

Provide guiding, one-time support for people who twitter about trouble
with Bacula. We can find these people via searches like
http://search.twitter.com/search?q=+...scot+bacula%22) Visit
http://twitter.com/bacula to see real-life examples of this.

* Provide a single response to abusive or vulgar posts directed
@bacula. Block the user on subsequent abuse.

* Careful promotion of commercial or proprietary ventures. Some of us
have non-salary commercial interests related to Bacula, but this isn't
the forum for promoting them. We should mention new products and new
support, but that is more for informing people, building good
relationships between vendors and the community, and showing that
Bacula is a vibrant project with many different kinds of participants.

I propose that we use Identi.ca as our primary point of posting - it
is a free (as in freedom) service run on free software/open source and
can feed posts straight to Twitter. We can choose community members
who can feed content to the Identi.ca account.

Thoughts? Suggestions?

-- 
Cheers!
--zak

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