Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!

[Marc G. <m.g...@li...>]

Also, I checked the Apache log for every time I reload the GUI, and the error I'm getting is...


==> /var/log/apache2/error.log <==
[Fri Feb 16 09:12:41.868457 2018] [cgid:error] [pid 65501:tid 140267832579968] (13)Permission denied: AH01241: exec of '/usr/share/backuppc/cgi-bin/index.cgi' failed
[Fri Feb 16 09:12:41.869199 2018] [cgid:error] [pid 65386:tid 140267625625344] [client 10.16.5.21:22444] End of script output before headers: index.cgi

==> /var/log/apache2/access.log <==
10.16.5.21 - backuppc [16/Feb/2018:09:12:41 +0000] "GET /backuppc/index.cgi?action=summary HTTP/1.1" 500 809 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36"

________________________________
From: Marc Gilliatt <m.g...@li...>
Sent: 16 February 2018 09:05:19
To: Michael Stowe
Cc: General list for user discussion, questions and support
Subject: Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!


I've just tried the /configure.pl --batch --cgi-dir /var/www/cgi-bin/BackupPC --data-dir /var/lib/backuppc --backuppc01 backuppc  --html-dir /var/www/html/BackupPC' command, and it hasn't worked I'm afraid, I tried reinstalling the Bakcuppc-41.3 tar file again, and gave it the full correct paths, and when I try to restart the service I'm still getting Job for backuppc.service failed because the control process exited with error code. See "systemctl status backuppc.service" and "journalctl -xe" for details. With regards to the SCGI port number, do I set it to -1 or give it a port number?


And I'm still getting the internal error in the GUI. I don't understand why this has happened, all I did was upgraded the software, it looks like I'm going to have to re-raid my server and start fresh!!!


Is there any way to roll back to my previous version of BackupPC please?

________________________________
From: Michael Stowe <mic...@me...>
Sent: 15 February 2018 06:23:19
To: Marc Gilliatt
Cc: General list for user discussion, questions and support
Subject: Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!


FROM: Michael Stowe <mic...@me...> SENT: 13 February 2018 09:01 TO: Marc Gilliatt CC: General list for user discussion, questions and support SUBJECT: Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!

On 2018-02-13 00:34, Marc Gilliatt wrote:

So can I just install the tar file again then, and when it asks me for the _Full path to existing main config.pl []? _should I put what you had mentioned?

My suggestion is yes, give it a whirl.

More accurately, I'd suggest saving a copy of your current config.pl, so you can try again if anything goes awry. Also, depending on what procedure or script you're using, you may want to examine it to see if it has options to update your config.pl or assume you need a new one, as the one from which that command line came. It doesn't need to be done at the same time as the tar installation, but it won't hurt to go through the steps again, either.

On 2018-02-14 04:18, Marc Gilliatt wrote:

When I try and give it the full path to the config.pl path and I press enter. It's just repeating the path I have given it, it's not moving on to the next step of the installation?

Example:

--> Full path to existing main config.pl []? /configure.pl --batch --cgi-dir /var/www/cgi-bin/BackupPC --data-dir /var/lib/backuppc --backuppc01 backuppc --html-dir /var/www/html/BackupPC The file ‘/configure.pl --batch --cgi-dir /var/www/cgi-bin/BackupPC --data-dir /var/lib/backuppc --backuppc01 backuppc --html-dir /var/www/html/BackupPC’ doesn't exist.

Is this a new installation or upgrade for BackupPC? If this is an upgrade please tell me the full path of the existing BackupPC configuration file (eg: /etc/BackupPC/config.pl). Otherwise, just hit return.

--> Full path to existing main config.pl [/configure.pl --batch --cgi-dir /var/www/cgi-bin/BackupPC --data-dir /var/lib/backuppc --backuppc01 backuppc --html-dir /var/www/html/BackupPC]? The file ‘/configure.pl --batch --cgi-dir /var/www/cgi-bin/BackupPC --data-dir /var/lib/backuppc --backuppc01 backuppc --html-dir /var/www/html/BackupPC’ doesn't exist.

Is this a new installation or upgrade for BackupPC? If this is an upgrade please tell me the full path of the existing BackupPC configuration file (eg: /etc/BackupPC/config.pl). Otherwise, just hit return.

It just keeps repeating itself?

I believe I misunderstood what you were asking. When it asks for the full path, just give it the full path to your config.pl, which is likely to be something like /etc/BackupPC/config.pl — I'm not sure what the Ubuntu convention is, so you might need to locate it first. What I provided was a command line that would process a config.pl in the current directory, that you may need to tailor to your current paths. Sorry about the confusion.