Re: [Artifactory-users] [#35838] Downloading artifacts results in a "404" "Resource not found"

[JFrog S. <su...@jf...>]

Hello Eric, 
   
 I just wanted to let you know that we are investigating this issue and will get back to you as soon as possible. 
   
 Thanks, 
   
 Arturo Aparicio 
 JFrog Support  
    
 
  
         On Tue, 19 Jan at 11:52 AM
          ,  Eric.wulfhekel <eri...@me...>  wrote:
           
 Hello, 
 
 since the update from Artifactory 4.4.0 to 4.4.1 some users in our company
 can not download artifacts from respositories with non-anonymous access. You
 see the artifacts in the web-ui, you can browse the content of the zip-files
 but when you start the download you get an 
 
 error
 404
 Resource not found
 
 I'm not sure if this is realy an artifactory problem, but as I took a look
 at the request.log something I found looked very faulty. 
 
 20160119111731|56|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/treebrowser|HTTP/1.0|200|124
 20160119111734|4|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/treebrowser|HTTP/1.0|200|142
 20160119111735|4|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/treebrowser|HTTP/1.0|200|199
 20160119111735|1|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/artifactactions/download|HTTP/1.0|200|107
 20160119111735|14|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/artifactgeneral|HTTP/1.0|200|124
 20160119111735|1|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|GET|/ui/auth/canAnnotate|HTTP/1.0|200|0
 
 and here it comes ....
 
 20160119111737|17|REQUEST|xxx.xxx.xxx.xxx|*anonymous*|GET|/net-snapshot/xyz/xyz.9.3.0.2015-12-15T160342.zip|HTTP/1.0|200|2842871
 
 ... the download itself was made in a non-user context. Its the same for all
 in the company who have the problem. As expected, for the few people who
 don't have problems with the download, the last entry contains the username
 as in the entries before.
 
 I looks like it is a machine problem, because if a user who could download
 the package from his account and his pc tried to download from his account
 and my pc it doesn't work.
 
 I also tried different browsers but nothing changed.
 
 Maybe somebody has an idea about this?
 
 Thank you in advance.
 
 
 
 --
 View this message in context: http://forums.jfrog.org/Downloading-artifacts-results-in-a-404-Resource-not-found-tp7580745.html
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