[Artifactory-users] Downloading artifacts results in a "404" "Resource not found"

[erwu <eri...@me...>]

Hello, 

since the update from Artifactory 4.4.0 to 4.4.1 some users in our company
can not download artifacts from respositories with non-anonymous access. You
see the artifacts in the web-ui, you can browse the content of the zip-files
but when you start the download you get an 

error
404
Resource not found

I'm not sure if this is realy an artifactory problem, but as I took a look
at the request.log something I found looked very faulty. 

20160119111731|56|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/treebrowser|HTTP/1.0|200|124
20160119111734|4|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/treebrowser|HTTP/1.0|200|142
20160119111735|4|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/treebrowser|HTTP/1.0|200|199
20160119111735|1|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/artifactactions/download|HTTP/1.0|200|107
20160119111735|14|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|POST|/ui/artifactgeneral|HTTP/1.0|200|124
20160119111735|1|REQUEST|xxx.xxx.xxx.xxx|e.wulfhekel|GET|/ui/auth/canAnnotate|HTTP/1.0|200|0

and here it comes ....

20160119111737|17|REQUEST|xxx.xxx.xxx.xxx|*anonymous*|GET|/net-snapshot/xyz/xyz.9.3.0.2015-12-15T160342.zip|HTTP/1.0|200|2842871

... the download itself was made in a non-user context. Its the same for all
in the company who have the problem. As expected, for the few people who
don't have problems with the download, the last entry contains the username
as in the entries before.

I looks like it is a machine problem, because if a user who could download
the package from his account and his pc tried to download from his account
and my pc it doesn't work.

I also tried different browsers but nothing changed.

Maybe somebody has an idea about this?

Thank you in advance.



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