"RPC: Miscellaneous tli error" when extracting attachments

[Jose P. <Jos...@ce...>]

Hi,

I've written a script to extract attachments from a Remedy server using the 
API call ars_GetEntryBLOB. The exact call is:

my $buffer = ars_GetEntryBLOB($Ctrl, $sch_name, $entry_num, $fieldid, 2)
(note: If I put ARS::AR_LOC_BUFFER  instead of 2 as the last param, the ARS 
server complaints: locType not defined)

I get the attachments fine, but after some of them are extracted (say 200 
or so) the server returns the error mesg :

clnt_tli_create failed 390600 6 rmdyserver (137.138.122.10): RPC: 
Miscellaneous tl
i error - An event requires attentionNo such file or directory
ERROR: ars_GetEntry(ARControlStructPtr=SCALAR(0x28ac14), ITUS:ZZZ, 
0000000000002
15) failed. [ERROR] Cannot establish a network connection to the AR System 
serve
r (rmdyserver : RPC: Miscellaneous tli error - An event requires 
attentionNo such
file or directory) (ARERR #90) at data_backup.pl line 469.

I have no idea what that error mesg means, but after I got it by using the 
api program, I get similar messages when using the Remedy User tool:

ARERR [90] Cannot establish a network connection to the AR System server : 
rmdyserver : RPC: Miscellaneous tli error - System error (No error)

ARERR [90] Cannot establish a network connection to the AR System server : 
rmdyserver : RPC: Program not registered

Server Version: 4.00.03 Patch 850
Hardware: sun4u
Operating System: SunOS 5.6
Perl 5.6
ARSPerl: 1.69

Any help would be appreciated.

Jose.


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