Re: [AMaViS-user] how many people really use the quarantine?

[Jo R. <jr...@ne...>]

Dave McGuire wrote:
> On Jan 29, 2008, at 6:42 PM, Jo Rhett wrote:
>>> Because 99% of the time, end-users are complete morons who couldn't 
>>> find their own butts with both hands, a funnel, and a roadmap.  The 
>>> vast majority of them can't handle sorting based on tagging criteria.
>>
>> This is why I am curious.  Trying to get users to log into a different 
>> system to check the quarantine has never yielded good results in my 
>> mind.  Sorting it into a folder they can check on their mail client of 
>> choice always seems to work, they understand it, etc.
>>
>> That's why I question the value of server-side quarantine.
> 
>   In my situation, I don't control (or even have access to) end users' 
> machines.  This is an ISP environment.  These people don't know *how* to 
> check a folder on their mail client, and for my organization to ask them 
> to do so would be too much for most of these people.

Same here (ISP).  The gotcha is that asking them to log into another 
website always creates a complaint.  Reminding them to look in their 
Junk folder is easy pie ;-)

>> going to take over/fork a SQL-db editing tool, and am tempting to drop 
>> all support for quarantine in that.
> 
>   What tool is it?

amavisnewsql.   It's got a lot of redundant and non-optimal code (wide 
open joins, etc) and I've been implementing a lot of fixes to it.  So 
many that I might as well take over, given no maintainer response for 
the last 2 years on this project.

That said, I'm tempted to rip out all of the quarantine code because I 
just don't see the value of it, and it would make the code base much 
easier to manage.  So I was trying to figure out who would care...