Re: [AMaViS-user] RE: Re: what to do with Quarantined messages (Mark Martinec)

[Robert G. W. <ro...@in...>]

Marcel Hartmann wrote:
[snip]
> I think about the law. How long should i take
> quarantined messages in the quarantaine if i can
> delete them? Someone told me, that i don't can
> delete Messages from customers, that is marked as SPAM.
> 
> Greets 
>   Marcel hartmann
[snip]
You can do pretty much anything you want if it is explained somewhere
in your terms of service (actually,  I think you can do anything you
want period but TOS should help protect you from litigous customers).
 Virii are a drain on your services so I think you as a provider have
a legitimate interest in reducing the load on your services by
preventing your clients from becoming infected.  That it also is in
their interest is icing on the cake.

I use the above mentioned "find" command which means any client that
suspects important mail has been falsely quarantined has seven days to
notify me and we can take a look.  I think that gives everyone enough
of a comfort level.  I've never had anyone ask me to get something out
of quarantine for them yet.

Your legal jurisdiction and any real lawyers may have very different
opinions though.  I'm operating in California in the US.
-- 
In Reach Technology:    http://www.inreachtech.net/

Robert G. Werner
ro...@in...

Tel: 559.304.5122

"I'm a boy!"

	--Ralph Wiggum
	  Homie the Clown (Episode 2F12)