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Timesheet to invoice problem

2011-08-18
2012-09-14
  • Keith Waldron

    Keith Waldron - 2011-08-18

    Hello,

    We have been using allocpsa for 6 months now, and are very impressed with the
    software overall, thx!

    We are having a problem with our timesheets to invoice - when we create an
    invoice, and choose to add item from timesheet, the system only pulls the
    timesheet title, and not the line items with their recorded times. This
    feature has worked in the past, and I think maybe it has something to do with
    the approval workflow, but given the complexity of options, I can't seem to
    resolve by trying different approaches (like changing the approval status,
    marking tasks with related time complete. Can someone in the know pass along a
    brief step by step proper approach to the workflow so that we can follow the
    process through properly?

    Example of what we do:

    Create client, project, task(s) and assign people

    Add timesheet (more than one person will create a sheet in many cases)

    Add time and notes to task

    Submit timesheet

    Mark task complete

    Admin reviews and approves timesheet

    Create invoice for client/project/task

    Choose Add item from timesheet button

    Select appropriate timesheet (usually only 1 choice)

    The system then pulls the timesheet summary, and enters a line item, but this
    includes just 1 hr regardless of items, and does not pull item descriptions...

    Any ideas?

    TIA,

    Keith Waldron

     
  • Con Zymaris

    Con Zymaris - 2011-08-23

    Hello Keith,

    we are investigating this as a bug.

    -- Con

     
  • Keith Waldron

    Keith Waldron - 2012-06-09

    Thanks Con - well we are still going with AllocPSA - it does so many things so
    well, and so intuitively - I wish that it had more users to build momentum -
    it certainly is one of the better conceived systems I have used - given the
    compromise between doing alot, but maintaining simplicity. We have used copy,
    paste, then cleanup to manually use our timesheet items to enter our invoice
    items in Quickbooks - but it would be so nice if we could use the invoice
    feature with the timesheet line items, including time, date, note - per row...
    Have you made any progress on this front?

    Thanks in advance, and also continued thanks for building and keeping this
    alive.

    Keith Waldron

     
  • Alex Lance

    Alex Lance - 2012-06-09

    Hi Keith,

    Thanks for the kind words. I too wish we had a greater user base. If you
    wanted to pass your recommendations on to others we certainly wouldn't object
    :-) (especially if it results in some traffic to allocpsa.com!)

    Now because you were so nice :-) and because the feature that you've requested
    appears to be very useful, I've added it to the invoices module. So when you
    are creating invoice line items from a time sheet, you can optionally select
    to use that time sheet's line items on the invoice. So if the time sheet has 5
    line items, then the invoice will get 5 items added to it.

    This feature will be included in allocPSA 1.8.5. Which won't be long now.

    Kind regards,

    Alex Lance

    allocPSA.com

     

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