Search Results for "itil"

...iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. Trusted by organizations worldwide, iTop provides a flexible, extensible solution. The platform’s source code is openly available on GitHub [https://github.com/Combodo/iTop].

Project-tools provides a simplified work request, justification & management system based on industry standard best practices (Prince2 & ITIL) that specialises in focusing the right resources at the right time. By providing a transparent view of all work requests (including change and projects), organisations can clearly see what work is being carried out so they can prioritise and align with their roadmaps and business strategies. This enables resource utilisation to be determined allowing capacity and hence forward planning. ...