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Showing 13 open source projects for "customer"
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Ship Agents FasterGemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
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Demo Series - Small Business Backup By VeeamWatch this on-demand demo series and learn how to protect your Microsoft 365 data with clear, simple, actionable steps that are easy to implement for businesses of all sizes.
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VOIP-VOICE-TO-TEXT&ANALYS
Convert VoIP calls to text and analyze them with AI
...After each call, the audio file is sent to the GPT-4O AI engine, producing editable transcripts. The software also provides AI-powered call analysis, extracting key points, customer requests, satisfaction levels, and sensitive topics, all stored in the database. This helps sales and support teams make faster decisions, improve response quality, and enhance customer experience. Fully compatible with Issabel and open-source VoIP systems, the software runs securely on internal networks without external services. ... -
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ICTFax
Open source Fax server software for inbound / outbound internet Faxing
Note: for binaries and installation instruction please visit official website. http://ictfax.org/ ICTFax is Open Source Fax Server software to send and receive Fax over Internet & Emails developed over Freeswitch, ICTCore and Angular Framework , It works with T.38 and G.711 pass through and feature email to fax, fax to email, web to fax, fax to web and also support fax machines to send and recieve Fax using ATA. Installation... -
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Elastix
Unified Communications Server
Elastix is a software-based PBX powered by 3CX and based on Debian. An open-standards solution, Elastix is an easy to install and manage UC system compatible with popular IP phones, gateways and SIP trunks. Elastix is complete with unified communications features such as integrated WebRTC video conferencing, chat, presence and softphones and smartphone clients for Windows, Mac, iOS and Android. -
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...PBXlab promotes the use of free software programs that can be tailored to the real needs of its users, speed of movement between users, at a very low cost or no cost. PBXlab offers development of add-ons and improvements to programs, leading to more full, safe and adapted to customer needs programs. We offer technological independence without having to develop products from scratch. PURPOSE: This project is designed to install the latest stable version of certified-asterisk-13.1-current + FreePBX V.12-based system in Debian 8.1 Platforms and versions tested: + 686 and amd64 + Debian 8.1 Jessie + Certified Asterisk 13.1-current - LTS + Libpri 1.4.4 + DAHDI COMPLETE LINUX Current + FreePBX 12...
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Custom VMs From 1 to 96 vCPUs With 99.95% UptimeLive migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
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AVAYA CMS API Consumer samples
API Consumer of AVAYA CMS reports
Free .NET 4.5 consumer of AVREMO.CMS.API.LimitedEdition AVREMO.CMS.API is able to Show AVAYA CMS reports as HTML, JSON and XML Render. It includes also a wrapper : .NET Client API (AVREMO.CMS.Contracts.dll) enabling fast development in .NET 4.5 consumer applications. AVREMO.CMS.API.FullEdition download page: https://sourceforge.net/projects/avayacmsapiserver/ -
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VozBox. Más que una centralita.
VozBox. Asterisk VoIP PBX.
VozBox es poder disponer de un Sistema de Comunicación Avanzado. Es poder llegar más lejos. Es poder convertir lo más sofisticado en lo más sencillo. Es poder contar con la más avanzada tecnología de comunicación, reduciendo sus gastos. Es una centralita VoIP Asterisk con altas prestaciones para las Empresas. Última versión disponible 2.11.19 en la web de VozBox: http://www.vozbox.es/descarga/ Internet connection required during installation. Update version: 2.11.19 1 -... -
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OSDial
OpenSource Call Center and Dialer System
An Open Source (predictive) Dialer. OSDial is a full featured GPL dialer which does Manual, Power and Predictive dialing out of the box. Its easily installed through one of our .iso images. Install manual available at http://store.osdial.com/ Full details available at web site (http://osdial.com). -
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Open Source ITSP / Hosted PBX software that sits on top of Asterisk to handle customer management, rates via LCR, cdr reports, multiple phones per customer, customer portal, among many other things.
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asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
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Fully Managed MySQL, PostgreSQL, and SQL ServerCloud SQL handles your database ops end to end, so you can focus on your app.
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Call Center Manager Gui Element
Voicent Call Center Manager statistics recording gui
This Gui Element is used by Voicent Call Center Manager to track and update statistics. -
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AS3 skype API for the Skype. Flash has access to the system Webcam, Audio and flash 9+ has all the capabilities to build a Socket communications. So we can have a Flash based skype client on the web. This can be a widget for instant chat & voice call.
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A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.
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Web Callback Portlet is a portlet to be used with Liferay portal (other JSR 186 compliant portals might also work). Customers are entering information into a form and are put intouch, via phone, with a customer representative.
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