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Showing 2 open source projects for "connect"
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Amazon Connect connect-rtc-js
Provide softphone support to AmazonConnect customers
...In a typical amazon-connect-streams integration, connect-rtc-js is not required on parent page. Softphone call handling is done by embedded CCP. Load connect-rtc-js along with amazon-connect-streams on parent page. In the gh-pages branch prebuilt ready-to-use files can be downloaded/linked directly. -
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ictcrm
Customer Relation Management Software with CTI integration support
...SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ...
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