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Amazon Connect connect-rtc-js
Provide softphone support to AmazonConnect customers
connect-rtc.js provides softphone support to AmazonConnect customers when they choose to directly integrate with AmazonConnect API and not use the AmazonConnect web application. It implements Amazon Connect WebRTC signaling protocol and integrates with browser WebRTC APIs to provide a simple contact session interface that can seamlessly integrate with Amazon Connect StreamJS. In a typical amazon-connect-streams integration, connect-rtc-js is not required on parent page. Softphone call handling is done by embedded CCP. Load connect-rtc-js along with amazon-connect-streams on parent page. In the gh-pages branch prebuilt ready-to-use files can be downloaded/linked directly.
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