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    ictagent

    A WebRTC-Enabled Chrome Extension for Seamless Call Center

    ...It can harvest contacts from the random pages. Agent can access contents, contacts from a single application. Browser can automatically fetch required URL depending on the course of call. Automatic URL will eliminate any delay which agent take while searching and finding desired data. An Embedded Web Phone. It is Operating System Independent, we just need a browser. Click 2 Call. Agent can access contents, contacts and communications from a single application(browser). It will make agent performance much better. ...
    Downloads: 0 This Week
    Last Update:
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