Showing 3 open source projects for "ticketing"

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    Helpy

    Helpy

    A Modern Helpdesk Platform

    Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums and more. Helpy lets you harness the power of automation with Carin™, a customer support bot that can answer up to 90% of Tier 1 questions autonomously. ...
    Downloads: 2 This Week
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  • 2
    Project Management, Collaboration and Time Tracking. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality.
    Downloads: 0 This Week
    Last Update:
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  • 3
    Oneida is intended to become an end-to-end IT maintenance system for tracking systems and components in deployment as well as providing inventory and trouble-ticketing capabilities.
    Downloads: 0 This Week
    Last Update:
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