Search Results for "help desk ticket user"

Papermerge is an open source document management system (DMS) primarily designed for archiving and retrieving your digital documents. Instead of having piles of paper documents all over your desk, office or drawers - you can quickly scan them and configure your scanner to directly upload to Papermerge DMS. Store, organize and index scanned documents in PDF, JPEG and TIFF formats. Instantly find relevant information using full text, tags and metadata-based search. Papermerge is free and...

Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been...

We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example...

Preparing custom time field support for Trac trunk, based on Trac-0.12dev_r9115 so far. This is mainly to expose code to interested developers and enable collaboration via distributed VCS (Mercurial for now).

Panic Button provides an icon in the Windows system tray. By clicking on this icon, a user may send a screen grab and a report form to a help desk or similar. This should make it easier for users to provide useful error/problem reports to support staffs.