Search Results for "dialer"

An open source auto dialer and broadcasting platform built on FreeSWITCH and the ICTCore framework. It runs outbound campaigns across voice, fax and SMS from one interface. Campaigns are multi-tenant, so a service provider can give customers their own logins, contacts and reporting without running separate installations. IVR flows are built with a drag and drop designer rather than written by hand, which matters when the person designing a survey or a press-one campaign is not the person who administers the switch. ...

...Calls can be placed from a record, an inbound call can bring the matching record up, and campaign activity flows back into the CRM instead of living in a separate dialer report. AGPL-3.0 licensed. Suited to teams who want their customer data on their own servers and are willing to run a real CRM rather than a hosted one.

An Open Source (predictive) Dialer. OSDial is a full featured GPL dialer which does Manual, Power and Predictive dialing out of the box. Its easily installed through one of our .iso images. Install manual available at http://store.osdial.com/ Full details available at web site (http://osdial.com).

ICTBilling contains a set of Drupal 7 modules that can be used with Ubercart E-commerce solution and ICTBroadcast, a unified communication auto dialer software. This Client and Billing solution for ITSP has following modules and rules: client module, ictservice module, ratelist module and rules for ubercart. Client module handles clients user interfaces, subscribed service details, service links, list of available addons and current balance. Another module, ICTService creates simple rules that adds top-up, purchase of add-on, assign/revoke permission, create and assign agent / extensions. ...

asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.

GnuDialer is a complete predictive dialer for contact centers. Written in c++. It's a multi-process OOP. GnuDialer supports inbound, outbound, blended, preview, and auto campaigns. The agent can dispo, hangup, pause, conference and record calls.

Telescan is a full featured, multithreaded war dialer written in C for Linux. It can log its activity and carrier information to a database, in which detailed reports can be run regarding activity.