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Help Agent is a web site support program. It includes KnowledgeBase, Trouble Ticket and Live Chat. It allows easy administration and the ability to add support personnel and includes a visual online/offline indicator that can be dislayed on your pages.
EurekA is a knowldege base system primarily developed in python with MySQL as the database, SQLObject module as the DB API and CherryPy+Genshi as the frontend. The main aim of this project is to provide a dynamic Knowldege Base system that caters to the
PHP driven Inventory, HelpDesk, Support, Issue Tracking, and KnowledgeBase web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.
A tailored web-based ICT helpdesk system, with in-built knowledgebase capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.
SoPhy is an issue tracker, written in PHP. Is intended to facilitate the task of handling requests of any type in any area of support that requires it. In order to fulfill this objective it counted on knowledgebase, a driver repository and more.
Klear is a knowledgebase framework consisting of two interfaces: Klear Contributer and Klear Answers. Contributer is for contributors to create articles and FAQs. Answers is for visitors to browse, search, and ask for answers to their questions.
This project is based on Xoops and xfsection code, the main goal is to provide a software that be able to solve the problem of a good knowledge cooperation base program.
The advantages are the ability to interact with other peoples in the organization.
A customer Support KnowledgeBase application. Supporting user tiers for information management, structure and regimented management of support information.
Web Interface to mail list threads. This project provedes functional tools to the mail list users can navigate through threads given them scores or comments.
Script de gestion de documentation avancée, gérant 4 statuts d\'utilisateur, du simple lecteur a l\'administrateur de la base. On peut ainsi mettre a jour les documents sans risque de collision de version, soumettre des documents a validation...
The SwordLord Dragon Projects contain a Rapid Application Framework (DragonBreath) and a Topic Maps based KnowledgeBase System (DragonLair). The project makes use of best of breed technologies like PostgreSQL, XML/XSLT and Apache.
The proyect is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.
This KnowledgeBase is heavily influences by the FOM, but is PHP+mySQL based. It is currently under production, but an example of progress (a few steps behind) is available at http://kb.zeroasterisk.com | if you want to play or help, contact me...
The project's aim is to develop a knowledgebase, using a SQL-server on server side and and PHP scripts. So, there a lot of free forums arround, one of the main differences to them is a advanced possibility to maintain the knowledgebase. You can categori
TSMS is a technical support managment software. It includes a call log, inventory managment, forum, and knowledgebase. It is designed for businesses who want the features of a top dollar Tech Support Application without the price tag.
CrownKB aims to be a fully featured knowledgebase / document repository. CrownKB is different in that all files, articles, notes, etc must go through a review process before being "published" into the document tree.