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Activa brings the Asterisk IP PBX to the call center. Built on top of Asterisk, Activa components enable successful call center implementations adding value in areas such as computer telephony, screenpop&click2dial, agent control, automatic dialing...
CRM system based on vtiger, adapted to Polish companies.
...PointCRM is modular and you can also create your own extensions. It has the ability to extend validations of custom fields and create custom field types. Built-in field type to store geographic location (longitude / latitude) based on the google maps API.
The project is a preconfigured VoIP PBX VM Image based on Asterisk. But provides more advance features, such as LDAP integration, VQ monitoring via RTCP XR reports, LDAP user login, integrated billing system and telephone directory PDF generator.