Search Results for "helpdesk" - Page 3
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Showing 102 open source projects for "helpdesk"
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A Java / Swing Port of the OpenIT Project -- "An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization." -- See http://sourceforge.net/projects/openit for more details.
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YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
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eTicket is a PHP-based electronic support ticket system, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. New http://www.eticketsupport.com
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Apache Cocoon applications available are 1. a small shop 2. a drill-down directory 3. Helpdesk 4.DynaShop. Visit http://beaverdesk.sourceforge.net/
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Ticket linker is a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable (http://wiki.splitbrain.org/plugin:ticketlinker).
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PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.
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ICT Helpdesk is designed for a windows AD network and is to help system administrators keep track of problems that network users are experiencing
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CatBot is a simple, HTML/PHP/MySQL based chatterbot that's easy to set up and use. He comes equipped with a few commands, as well as a basic "learning" ability. With some moderate tweaking, he could make a very nice browser-based helpdesk assistant.
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A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.
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Help Tickets - A web based trouble ticket/helpdesk application written in PHP with simplicity and extensibilty in mind. The aim is to provide a simple robust framework and focus on building extensions/modules that make the system powerful.
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HDS will manage your TroubleTickets e.g. within your Organisation. Includes Features like: Create/Edit Supporter, Create/Edit Support Groups, Create/Edit Requester, Create/Edit TroubleTickets, Add/Save/Del Attachements to TroubleTickets, PDF export ...
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SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.
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Xhelpdesk [support simplified] is an e-support/helpdesk software intended to provide an industrial strength solution and an alternative to buggy, costly and proprietary systems.
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This is a mini helpdesk solution, that controls user's solicitations, the status of them, pending calls, closed ones, and everything that involves this environment.
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Epix Power Support is a customizable Customer Support Ticket (Helpdesk) software designed to integrate into your website seamlessly while providing easy means of administration and management.
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zenTrack is a very successful and high quality HelpDesk application, it is now modulized into a nice looking and powerful Xoops Content Management System. The combination of Xoops+zenTrackXoops provides an advanced Customer Support Portal for enterprises
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Site Helpdesk is one more flavor "OneOrZero" Helpdesk system with InterBase as backend. Completely rebuild Backend module now allow easily integrate any other databases. Also added such features as LDAP user's authentication, IMAP support and other.
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Enterprised Help Desk is developed using J2EE technologies aimed at providing services to Help Desk based Companies.
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MHD² is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF. It uses templates for html display
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Mini HelpDesk is a software written in java language that enables professional to register computer problems in your clients, and generate report trough jasperreports library in pdf, xml, html.
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ZIMS is a zope-based inventory management system that handles hardware and software tracking, with license compliance checking, a built in helpdesk/task system, advanced reporting features, and xml-rpc support for remote data interaction.
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cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.
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HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
