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MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
A simple web based help desk with no need for a database as all data is stored in XML files. Features include: Job Allocation, Job Progress, Email Notifications, System Tray Notifications of New Jobs, Users can View Job Progress, Simple Statistics.
A Java / Swing Port of the OpenIT Project -- "An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization." -- See http://sourceforge.net/projects/openit for more details.
YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
eTicket is a PHP-based electronic support ticket system, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. New http://www.eticketsupport.com
Ticket linker is a set of various plugins for integration of Cerberus Helpdesksystem with other systems. A DokuWiki plugin is currently avaiable (http://wiki.splitbrain.org/plugin:ticketlinker).
PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.
A tailored web-based ICT helpdesksystem, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.
Help Tickets - A web based trouble ticket/helpdesk application written in PHP with simplicity and extensibilty in mind. The aim is to provide a simple robust framework and focus on building extensions/modules that make the system powerful.
HDS will manage your TroubleTickets e.g. within your Organisation. Includes Features like: Create/Edit Supporter, Create/Edit Support Groups, Create/Edit Requester, Create/Edit TroubleTickets, Add/Save/Del Attachements to TroubleTickets, PDF export ...
SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.
zenTrack is a very successful and high quality HelpDesk application, it is now modulized into a nice looking and powerful Xoops Content Management System. The combination of Xoops+zenTrackXoops provides an advanced Customer Support Portal for enterprises
Site Helpdesk is one more flavor "OneOrZero" Helpdesksystem with InterBase as backend. Completely rebuild Backend module now allow easily integrate any other databases. Also added such features as LDAP user's authentication, IMAP support and other.
MHD² is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF. It uses templates for html display
Mini HelpDesk is a software written in java language that enables professional to register computer problems in your clients, and generate report trough jasperreports library in pdf, xml, html.
ZIMS is a zope-based inventory management system that handles hardware and software tracking, with license compliance checking, a built in helpdesk/task system, advanced reporting features, and xml-rpc support for remote data interaction.
cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.
HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
Phenix Support Portal is a merge of features in mhd and IRM + further thoughts that the developer has come up with through the use of helpdesk software. It will provide the IT-support dept with a large set of tools, both web and desktop based to handle t
A web-based helpdesk/call-logging system designed for use in small-to-medium business environments, supporting up to 200 users & hardware assets. The system is implemented using a combination of PHP4 and MySQL 4.
A web-based helpdesk ticketing system. It adopts a more effective ticket sorting/ranking method instead of the cumbersome "assign/completed". More: http://www.upoint.info/cgi
MyHelpdesk is a PHP/MySQL Helpdesksystem appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features.